Amgen

Salesforce Platform Architect

Employer
Amgen
Location
Tampa, FL, US
Posted
Oct 22, 2019
Ref
R-82190
Required Education
High School or equivalent
Position Type
Full time
Amgen is seeking an Salesforce Architect who will be based onsite in Tampa, FL or Thousand Oaks, CA. This position is directly related to Amgen's deployment of the Salesforce platform. Functioning as a Principal IS Architect, the Salesforce Architect provides a critical transformational role that will help Amgen move from a project-based approach to a modern product led approach. The Salesforce Architect will develop the strategy and framework and be a liaison between Amgen's Salesforce platform team and IT product teams to help with enablement, adoption and alignment with Amgen's new enterprise wide Salesforce implementation. The Salesforce Architect will work as part of the dedicated Salesforce platform team to develop artifacts such as templates and patterns (both theoretical and concrete implementations) and provide technical expertise to Business Analysts, Salesforce Developers, and Product Owners to promote reuse and Salesforce platform best practices.

Platform Architects collaborate with Amgen's product teams during project planning and implementation to share their comprehensive knowledge of the Salesforce platform and product suite. Combined with their previous experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible business solutions that meet and exceed our customers' needs while maintaining compliance with regulatory and best practice requirements. They paint a solution vision, architect both the system and the implementation approach, and then watch it change the status quo.

Responsibilities:
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies
  • Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture and design, environment management, testing, and Platform education
  • Drive the creation of application and technical design standards which leverage best practices and effectively integrate Salesforce into Amgen's infrastructure
  • Troubleshoot key product team implementation issues and demonstrate ability to drive to successful resolution
  • Lead the evaluation of business and technical requirements from a senior level
  • Review releases and roadmaps from Salesforce and evaluate the impacts to current applications, orgs, and solutions
  • Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution
  • Negotiate solutions to complex problems with both the product teams and third-party service provide build relationships and work with product teams; contribute to broader goals and growth beyond the scope of a single or your current project


Basic Qualifications:

Doctorate degree and 2 years of Information Systems experience

OR

Master's degree and 6 years of Information Systems experience

OR

Bachelor's degree and 8 years of Information Systems experience

OR

Associate degree and 10 years of Information Systems experience

OR

High school diploma/GED and 12 years of Information Systems experience

Preferred Qualifications:
  • Extensive hands-on technical and solution implementation experience with the Salesforce Lightning Platform, Sales Cloud and Service Cloud, demonstrating positions of increasing responsibility and management/mentoring of more junior technical resources
  • Proven experience and ability to develop custom configured, Visualforce and Lightning applications on the platform
  • Demonstrable knowledge of the capabilities and features of Service Cloud and Sales Cloud
  • Proven ability to analyze, design, and optimize business processes via technology and integration, including leadership in guiding customers and colleagues in rationalizing and deploying emerging technology for business use cases
  • A thorough understanding of web services, data modeling, and enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)
  • Demonstrably excellent, context-specific and adaptive communication and presentation skills across a variety of audiences and situations; established habit of proactive thinking and behavior and the desire and ability to self-start/learn and apply new technologies
  • Certificates Salesforce Admin, Advanced Admin, Platform Builder, Technical Architect
  • Salesforce Health Cloud experience

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.