Senior Associate Strategic Agency Engagement

Thousand Oaks, CA, US
Oct 17, 2019
Required Education
Bachelors Degree
Position Type
Full time
Amgen is looking for a Senior Associate to be part of the newly created Strategic Agency Engagement group that is part of Marketing Excellence. The Sr. Associate is an integral member of the Amgen Marketing Excellence Team and will focus on strategic engagement of our Agency of Record (AOR), including managing the operating review process, project management and ensuring appropriate integration with extended marketing partners, including Amgen's Production Management service provider. This role reports to the Senior Manager Strategic Agency Engagement and works closely with our AOR partners, US Brand teams and other Marketing Excellence Stakeholders:

Job Responsibilities include:

Operating Review:
  • Responsible for the coordination efforts in supporting a bi-annual Performance Operating Review process of our agencies of record and selected boutique supplier partners.
  • Work with brand teams and agencies on appropriate identification of members that will provide feedback and participate in the review process.
  • Coordinate the scheduling of the Operating Review sessions confirming they are appropriately attended by the right staff from Amgen and the Agency
  • Support the Senior Manager of Strategic Agency Engagement with the summary and insight building of the review deck prior to the review sessions
  • Manage certain supplier Operating Review sessions as directed by the Senior Manager of Strategic Agency Engagement
  • Evaluate overall effectiveness of the Operating Review template/s and innovate/automate as dictated by business needs

Project Management
  • Planning, tracking reporting, ensuring timely delivery of all operational aspects of the Strategic Agency Engagement
  • Supplier Onboarding as needed
  • ARMS Management including timely Agency of Record Scope of Work delivery in ARMS
  • Support adherence to decoupled production model through review of Agency of Record scopes of work

Basic Qualifications

Master's degree


Bachelor's degree and 2 years of Agency Relations and/or Project management experience


Associate degree and 6 years of Agency Relations and/or Project management experience


High school diploma / GED and 8 years Agency Relations and/or Project management experience

Preferred Qualifications
  • BS degree or equivalent in marketing, business or related field
  • Strong analytical and problem-solving skills
  • Advanced Excel skills
  • Excellent project management and coordination/collaboration skills
  • Flexibility and ability to work as part of a team, excellent organizational and communication skills as well as responsiveness to coaching
  • Attention to details and quality
  • Autonomy to work independently with few instructions as well as know when to obtain direction
  • Excellent verbal and written communication skills, including listening
  • Strong interpersonal, organizational and customer service skills
  • Leadership and initiative for process improvement
  • Ability to successfully prioritize a diverse workload to meet deadlines and client expectations

We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.