Digital Plant Support Engineer

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

The Shift Support Engineer within the Digital Plant (DP) team will be the frontline support all Digital Manufacturing (DM) and Process Control System (PCS) issues related to the manufacturing process. The Shift Support Engineer will represent the Digital Plant team as the lead engineer for all trouble calls related to digital manufacturing and process control systems. In addition, the Shift Support Engineer will perform routine preventative maintenance tasks, periodic reviews of the Digital Plant automated system as well as support deviation investigations and work closely with manufacturing personnel to identify opportunities for improvement.

Key Responsibilities:

Support the operation of all GMP manufacturing systems (Process Automation Systems, Digital Manufacturing) in the Manufacturing facilities at Syracuse, NY.

Provide Troubleshooting support and guidance of Digital Plant systems in support of manufacturing.

Investigate the root cause of Digital Plant problems and propose solutions to prevent recurrence.

Support the configuration, testing and implementation of process control solutions to a variety of complex technical problems.

Ensure the documentation of the knowledge base is maintained on how to resolve issues encountered, thus facilitating the job for future activities.

Participate in corrective and preventative action planning, as well as execution and implementation of identified CAPA in support of the deviation investigation process.

Provide Digital Manufacturing and Process Control system support and troubleshooting to ensure 24/7 uptime.

Provide oversight and ownership on the Automated Manufacturing processes, including Batch Recipes, Formulas, Phases, automated sequences, hardware and networking components.

Lead manufacturing process improvement projects and interact with cross-functional groups to achieve departmental and organizational goals.

Adhere to all plant safety policies and procedures and proactively identify unsafe conditions.

Key Competencies:

The position requires a strong understanding of cGMP and regulatory agency requirements and strong technical operational knowledge of the upstream and/or downstream process unit operations as well as supporting operations (i.e. Utilities, Laboratories, Supply Chain)

Incumbents must have demonstrated a strong ability to successfully work within a cross functional teams as well as have the ability to expertly execute tasks in an individual contributor role

Incumbents must have demonstrated experience in solving complex technical issues and have the skills and understanding to troubleshoot process upsets.

Must have ability to work as self-starter and prioritize in a dynamic cross-functional team based environment

The role requires demonstration of successful participation on diverse work teams where combined contribution, collaboration and results were expected

The position requires excellent written and verbal skills and the ability to provide direction and communicate expectations to the operating staff

Education/Experience

Advanced knowledge of engineering or sciences generally attained through studies resulting in a B.S. in, engineering, science, biochemistry or related discipline or its equivalent is highly desired

Direct biologic manufacturing experience of 3+ years

Significant knowledge and proven expertise of engineering and operating principles related to typical biopharmaceutical upstream and downstream processing and support equipment including but not limited to bioreactors, filtration and ultra filtration, CIP, SIP, centrifugation, chromatography, media and buffer make-up, Utilities, laboratory processes and supply chain.

Project management skills and project leadership experience desired.

Adaptable to a fast paced, complex and ever-changing business environment

Effective verbal and written communication skills with technical writing skills

Proficiency in the use of computers and business software applications

Knowledge of Delta V, or other process automation software desirable; ability to use SQL based process historian and analyze data to assist troubleshooting.

Understanding of Utility systems including RO, WFI, Glycol, Waste as well as Biologics and Cryogenics

Networking, PLC Control, I/O Configurations

Microsoft Office, SQL databases, Maximo, Trackwise

Understanding CAD and PID drawings

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.