Pharmacovigilance & Patient Safety Strategy Management Operations Specialist

Employer
AbbVie
Location
Lake County, IL, US
Posted
Oct 15, 2019
Ref
1906771
Required Education
Bachelors Degree
Position Type
Full time
AbbVie (NYSE:ABBV) is a global, research-driven biopharmaceutical company committed to developing innovative advanced therapies for some of the world's most complex and critical conditions. The company's mission is to use its expertise, dedicated people and unique approach to innovation to markedly improve treatments across four primary therapeutic areas: immunology, oncology, virology and neuroscience. In more than 75 countries, AbbVie employees are working every day to advance health solutions for people around the world. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook or LinkedIn.‚Äč

Efficient collaboration between employees is critical and plays a big part toward our innovation and competitive advantage at PPS/R&D/AbbVie. This role is focused on leading sustained continuous improvement cross-functionally in the areas of social business collaboration, knowledge management and the Digital Workplace Experience of our colleagues. This role will use knowledge of internal and external tools and resources as well as and act as an internal consultant - helping business teams and colleagues utilize these tools and resources effectively in accomplishing our goals.This person will also help develop and implement our internal social collaboration strategy in PPS, and work with corporate IT resources in the selection of new enterprise-wide solutions.

Responsibilities:

  • Coordination of department support resources including scheduling, assist with communication and implementation of changed procedures and processes
  • Respond quickly and accurately to any open or unresolved comments or questions provided via key PPS media channels, funnel information and follow ups to key contributors and business partners as appropriate
  • Support "T" behaviors and coach/model corrective behaviors when tools or channels are not used correctly, encourage important use of all platforms
  • Work with business users to understand their collaboration requirements and develop and monitor needed SharePoint sites for PPS and for selected Departmental projects
  • Help manage Agility Squad projects and introduce collaborative capabilities to improve work processes on our teams
  • Analyze and define a problem, evaluate alternatives and seek out solutions by engaging the appropriate team members at the right time. Must value and appreciate diversity and seek diversity of thought in all initiatives.
  • They will monitor and drive updates to key channels/portals and help to keep materials and key team sites from stagnation.
  • Adaptable and flexible in all business environments, capable of leading change with limited information or support.
  • Must demonstrate good interpersonal and organizational communication skills.
  • Be able to manage cross functional programs and adapt priorities quickly.
  • Professionally interacts with all levels of employees


  • Bachelor's degree preferred
  • Required commensurate work experience with concentration in IT or business social collaboration required
  • Excellent verbal and written communication skills and attention to detail
  • Expert proficiency with Microsoft Office tools (e.g. Excel, Word, PowerPoint, O365)
  • Advanced experience with SharePoint technology
  • Experience with enterprise social collaboration tools like MS Teams, Jabber, etc.
  • Experience in a continuous improvement and growth mindset environment