Associate Director, Commercial Analytics, IT&I

The Senior Business Analyst for Commercial Analytics is responsible for developing emerging analysis and modeling techniques that will deliver actionable insight to Theravance Biopharma’s Commercial sales team and executive stakeholders.  The ideal candidate will work across multiple data sets and will partner with technical members of IT staff to design and deliver analytical solutions and predictive models to highlight business performance against corporate goals and identify potential business opportunities.                                             

Duties and Responsibilities

• Ability to work with key business stakeholders to identify, document and clearly communicate business requirements and to translate those requirements into technical terms/solutions
• Coordinate design and delivery of analytical solutions and predictive models, in close partnership with members of internal and/or external technical staff
• Improve systems/data environments by studying current practices and designing modifications as necessary
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Stay up to date on the latest trends and techniques in the analytics space, such as (but not limited to) artificial intelligence (AI) and machine learning (ML)
• Propose and facilitate meetings with business stakeholders and technical team members and external partners, that assist in planning and delivery of desired solutions
• Manage tasks associated with stakeholder communication, status reports and data analysis
• Document business processes, data flows, standard operating procedures and user guides
• Perform current state and/or future state analysis activities
• Act as an escalation point for any data analysis related issues 

Qualifications                                                    

• 7+ years of experience supporting sales teams, marketing analytics and executive management needs
• 5+ years of working experience in life sciences industry (biopharma, biotech, pharma)
• 3+ years of experience as Data Analyst, or a related analytical role
• Proven communication and interpersonal skills, self-motivated with a sense of urgency, well-organized, strong problem-solving abilities
• Ability to adapt quickly to changing priorities; highly skilled in working independently and ability to evaluate business from multiple perspectives for organizational profitability and balance of internal/external customer needs.
• Strong solution oriented team player that has a customer service approach
• Structured data analysis and data requirements development experience
• Solid experience performing business/data analysis with Commercial data within life science industry. Examples (but not limited to):
  • Syndicated Sales (account and prescription levels)
  • Field Roster and Alignment
  • Health Care Professional (HCP) Attendee detail
  • Product and Market data
  • Speaker Bureau and Speaker Event data
• Proficient with using Standard Query Language (SQL, or alike) to interact with industrial scale databases (relational, columnar, etc.)
• Proficiency with industry leading analytical tools (Tableau, ThoughtSpot, Spotfire)
• Demonstrated intellectual curiosity with data and process improvement
• Self-starter. Comfortable with a little ambiguity

Preferred

• Bachelor's Degree or an equivalent level of education and experience
• Certification(s) in Data Science and Analytics
• Experience working with Python and/or R
• Experience working in cloud environments (AWS preferred)
• Experience and/or conceptual knowledge of artificial intelligence (AI) and machine learning (ML) trends and techniques
• Project Management experience (PMP certification highly desirable)

Direct Reports

None.  The candidate will report directly to Senior Director of Enterprise Applications.