Project Manager - Food Services

Under moderate direction this Project Manager - Food Services role directs Amgen's Food & Staff Amenity Services program (FOOD) at multiple locations in the U.S., Canada and Puerto Rico providing broad service procurement and directing complex dining services. This Project Manager has a passion for food and hospitality, strong exposure to the food services industry, possesses a strong customer focus and plays an integral role in delivery of this critical benefit to Amgen staff. It requires building successful partnerships with external food service providers in the execution of a comprehensive café, catering services, specialty events, childcare nutrition, amenity and office coffee service program, as well as future design of associated spaces. In monitoring service delivery and performance data this individual has the authority to make recommendations for service level modifications and other improvements to sustain a high level of customer satisfaction, operational uptime and overall benefit to consumers.

In collaboration with Food Service Provider counterpart, key accountabilities of this position include service delivery and performance of Provider at multiple sites, oversight of savings initiatives and budget adherence. The Project Manager - Food Services shall also be accountable for problem resolution, supplier relationship management and effectively communicating to different levels of the organization. Additional responsibilities include leading program governance and processes, driving the execution of innovative ideas in partnership with Provider and stakeholders, and promoting process improvements. This position supports the Strategic Planning & Operations Director as required. Travel up to 20% is a requirement for this position.

Basic Qualifications

Doctorate degree

OR

Master's degree and 3 years of food services operations and/or management experience

OR

Bachelor's degree and 5 years of food services operations and/or management experience

OR

Associate's degree and 10 years of food services operations and/or management experience

OR

High school diploma / GED and 12 years of food services operations and/or management experience

AND

Previous managerial experience directly managing people and/or experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications

• Experience leading food services, catering, event management, innovation and sustainability
• Prior experience working in a dynamic corporate environment
• Leadership in hospitality industry/facility management and/or services experience required (preferably within the Business and Industry (B&I) sector)
• Ability to interact with all levels of management and staff
• Exceptionally skilled in effective verbal and written communications
• Strong finance background to support evaluations of service and goods cost structures
• Working knowledge of Maximo for maintenance of kitchen equipment by Provider
• Experience working with and supporting outsourced service partners
• Ability to manage adherence of contractual terms of outsourced partners via governance processes
• Ability to drive innovative practices and operational efficiency, and oversee implementation of such
• Strong organizational skills to multi-task in a spirited environment
• Connection to food service industry associations a plus

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.