Clinical App & Analytical Svcs Sr Mgr

Thousand Oaks, CA, US
Sep 14, 2019
Required Education
High School or equivalent
Position Type
Full time
The Senior Manager will serve as an Analytics Management Lead within the Clinical Systems and Analytical Reporting function alongside active membership on the CSAR Leadership Team. This senior leadership position will be responsible for defining and maintaining analytical reporting methodologies inclusive of technology and data model/visualization decisions. Under strategic intent, the position will continue to expand and evolve how analytics are defined within development operations, taking advantage of new data types, metric/graphical models, and rising technologies (e.g. AI, NLP). The role will ensure global development operations is equipped with the right-level of meaningful metric reporting and business data to monitor study, functional and project performance.

The Analytics Management position will provide strong stewardship in guiding team members and processes to make best use of existing and new reports. To fulfil future state reporting commitments, the Analytics Management lead role will look to refine reporting development and execution processes to automate and continuously improve throughput and quality of services. The Sr. Manager will be accountable for advancing report capabilities to derive new business intelligence including those under the themes of operational efficiency, cycle time management, proactive risk detection, while utilizing historical data sets and trend analysis to predict outcomes.

  • Support GDO Functional Leadership members by providing credible and factual analytics to enable decision-making and performance management
  • Accountable for all aspects of report development and services by ensuring timely release of product(s), quality assurance, and thorough review of analysis performed on report outputs discussed in senior management, study and cross-functional forums
  • Promote innovation, by acting as a strong advocate for automation and the advancement of new technologies to streamline services
  • Central POC for Global Network and Continuous Improvement (AFP) reporting strategies including making resource and prioritization decisions to support overall roadmap
  • Leverage deep understanding of business processes to search for new methodologies which will drive efficiency, quality, and compliance
  • Act as a subject matter expert, be a single point of contact and escalation source for report related issues and development activities
  • Advance report capabilities through refinement of existing processes and use new technology to develop prototypes to drive forward efficiency, map data relationships (i.e. trending, correlations), and adapt to changing business landscapes

Basic Qualifications:

Doctorate degree and 2 years of clinical experience


Master's degree and 4 years of clinical experience


Bachelor's degree and 6 years of clinical experience


Associate's degree and 10 years of clinical experience


High school diploma / GED and 12 years of clinical experience

Preferred Qualifications:
  • Master's degree or equivalent in data analytics or data science, computer science, business administration or related discipline
  • 5+ years work experience in life sciences or a medical related field
  • Strong leadership skills demonstrating the ability to champion new ideas and challenge the conventional mindset and status quo in order to bring to life improved methods of analytical reporting and services
  • Strong analytical acumen to be able to identify trends, patterns, and leverage data forensics to draw conclusions
  • Deep understanding of graphical and data designs in order to develop the best methods in representing different data or metric scenarios
  • Ability to take risks and influence key stakeholders new ways of thinking or working leverage objectivity through data results
  • Exemplary customer service skills, as demonstrated in being able to pivot quickly to emerging or changing business requirements while leveraging business relationships to maximize product delivery
  • Experience in working under a sourcing model which holds global contracted staff accountable for report delivery and associated SLAs
  • Seasoned knowledge and experience in the use of performance management techniques (e.g. Six Sigma), analytical models, measurements and visualizations to adequately present metric data in a cohesive manner
  • Excellent communication and listening skills to stakeholders, report community, and fellow CSAR peers in order to make thoughtful decisions, which will advance reporting solutions, influence directional positions, and address risks
  • Self-driven with a strong work ethic focused on results and high-quality outputs
  • Expertise in vendor management and resource management, used to assess workload capacity and monitor functional responsibilities

At Amgen, our mission is serving patients. Our staff are dedicated to pushing the boundaries of science to transform medicine and turn the tide on serious illnesses. Central to achieving this mission is our "people-first" philosophy. We recruit the best talent, build an environment that facilitates career growth, and provide staff with the opportunity to make significant contributions for patients and our business.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.