Salesforce Engineer

Tampa, FL, US
Sep 12, 2019
Required Education
High School or equivalent
Position Type
Full time
Amgen is seeking a Salesforce Engineer at our Tampa office to join the multi-site Research & Development Informatics organization. The individual will report to the Senior Manager of Development IS and will work out of Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

Development IS team supports Clinical Trial Design and Management and Clinical Data Management globally with innovative IS solutions to accelerate and grow Amgen's pipeline of bio pharmaceuticals. Our success in Information Systems is motivated by our dedication to the IS Vision to accelerate growth through technology and informatics.

This position is responsible for designing and building secure, scalable solutions on the (SFDC) platform working with other Platform/Product Owners, Architects, and within the broader technology team to develop products aligned with best practices. You will stay abreast to the Salesforce roadmap and capabilities, provide feedback to and develop best practices, optimize engineering or release processes.

  • Implement solutions on the platform using Apex, Visual Force, Lightning Web Components and Aura
  • Develop customizations and integrations as required for solution delivery
  • Configure the application based on the business requirements
  • Model new custom objects and fields to support business requirements
  • Develop custom applications using APEX, JavaScript, Visual Force, AJAX, HTML and CSS
  • Apply best practices and experience to build applications
  • Understand Salesforce security and apply the Organization Wide Default, sharing patterns, profiles or permissions to your applications
  • Communicate software and system designs using UML, lucid chart or other modeling tools and software. Collaborate with team members to apply abstractions and service-orientation to foster scalability
  • Develop test classes and automation to validate business logic and avoid production issues
  • Work closely with other developers in the team including business analyst, QA analyst and project managers
  • Research capabilities as needed to suit business requirements, and provide gap analysis
  • Develop estimates for projects
  • Think strategically about technology and recommend solutions that align with R&D strategy and achieve the greatest business impact.

Basic Qualifications

Master's degree


Bachelor's degree and 2 years of Information Systems experience


Associate's degree and 6 years of Information Systems experience


High school diploma / GED and 8 years of Information Systems experience

Preferred Qualifications
  • Ability to work in a changing environment, under pressure, handling multiple projects simultaneously
  • Excellent communication skills to work across and up through the organization, including escalation and mitigation of issues, risks, and business impacts
  • Advanced problem-solving capabilities and ability to use constraints as opportunities
  • Working understanding of Agile, Scrum, Design Thinking, and Lean Startup principles
  • Experience with Tableau and other reporting and analytics tools
  • Application design and development experience
  • Experience developing and customizing application via web services, Apex, SOQL, Aura, Lightning Web Components, Visual Force, Visual Studio Code, IDE, Data Loader, Reports and Dashboards
  • Experience working with clients and vendors developing solutions and supporting projects from requirements gathering to release management
  • Experience integrating with other applications
  • Experience with Amazon Web Services and/or Amazon Connect a plus

Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.