Patient Care Coordinator III - LMVR

Location
Bethesda, MD, USA
Posted
Sep 11, 2019
Ref
req678
Hotbed
BioCapital
Required Education
Doctorate/PHD/MD
Position Type
Full time
Within Leidos Biomedical Research Inc., the Clinical Research Directorate (CRD), various clinical support teams provide high-quality comprehensive and strategic operational support to the high-profile domestic and international clinical research initiatives of the National Cancer Institute (NCI), National Institute of Allergy and Infectious Diseases (NIAID), Clinical Center (CC), National Heart, Lung and Blood Institute (NHLBI), National Institute of Arthritis and Musculoskeletal and Skin Diseases (NIAMS), National Center for Advancing Translational Sciences (NCATS), National Institute of Neurological Disorders and Stroke (NINDS), the National Institute of Mental Health (NIMH) and the National Institute of Environmental Health Sciences (NIEHS). CRD's support services are strategically aligned with the program's mission to provide comprehensive, dedicated support to assist National Institutes of Health (NIH) researchers in providing the highest quality of clinical research in compliance with applicable regulations and guidelines, maintaining data integrity, and protecting human subjects. For the scientific advancement of clinical research, CRD services include comprehensive clinical trials monitoring, regulatory, pharmacovigilance, protocol navigation and development, and programmatic and project management support for facilitating the conduct of 400+ Phase I, II, and III domestic and international trials on a yearly basis. These trials investigate the prevention, diagnosis, treatment of, and therapies for cancer, influenza, HIV, and other infectious diseases and viruses such as hepatitis C, tuberculosis, malaria, and Ebola virus; heart, lung, and blood diseases and conditions; parasitic infections; rheumatic and inflammatory diseases; and rare and neglected diseases. CRD's collaborative approach to clinical research and the expertise and dedication of staff to the continuation and success of the program's mission has contributed to improving the overall standards of public health on a global scale.

The Clinical Research Directorate (CRD) provides comprehensive, dedicated clinical research and study coordination in support of the National Institutes of Allergy and Infectious Diseases (NIAID), Laboratory of Malaria and Vector Research (LMVR), Physiology Unit.

This position description does not represent a current opening but may be used to identify candidates with skills and experience for positions within Leidos Biomedical Research that frequently become available. Candidates who express an interest may be considered for future positions at Leidos Biomedical Research.

KEY ROLES/RESPONSIBILITIES
  • Assist with the coordination of patient activities in the program, such as screening telephone calls, using discretion ascertaining the purpose of the call and demonstrating thorough knowledge of the clinical program by providing information or making appropriate referrals
  • Contact Patient Coordinators to set-up screening appointments
  • Develop procedures to facilitate patient entry into the clinical/admissions system
  • Identify solutions for day-to-day problems by adapting processes and procedures with consideration to the coordination of patient care
  • Notify patients and nursing units of date and time tests are scheduled for patients
  • Prepare appropriate travel and admission documents for the patients
  • Prepare new patient workbooks for the clinic, maintain clinic charts and organize chart room.
  • Prepare phlebotomy slips and screening list for patients visiting the clinic and deliver to the Admissions Desk or Phlebotomy Department, as needed
  • Prepare research folders for new patients
  • Request copies of films (CT Scans, PET, Nuclear Medicine Scans) for patients and have them sent to the patient's local MD or other treatment facility as needed
  • Retrieve information for patients and their referring MDs and send it out as needed
  • Schedule patients for tests needed to meet protocol requirements, using written instructions from the research nurses (e.g. flow cytometry, PET Scan)
  • Send loose paperwork to Medical Records to be filed in patient's chart (e.g. PK Order Sheets, signed consents)
  • Send Screening Packets as needed—for emergency screens and in-Patient Coordinator's absence
  • Develop follow up systems to monitor communication from physicians who refer selected patients to the Branch
  • Coordinate and assist with the patient care aspects of the program's clinical activities
  • Design appropriate mechanisms for follow-up test scheduling and return visits
  • Monitor collection of PK specimens on nursing units
  • Prepare specimen labels for PK samples
  • Ensure delivery of PK samples to appropriate labs at correct times
  • File reports in research records and regulatory binders
  • Make survival calls and/or send certified letters for survival follow up
  • Complete procedure Request Forms and deliver them to the appropriate person or department
  • Notify Frederick Couriers of specimens to be picked up
  • Print, prepare, copy and distribute protocol consents, continuing review documents, protocol amendments, etc.
  • Schedule tests needed for study evaluation, as well as protocol-specific tests, including MRI, CT, ultrasound, EKG, x-rays, blood tests, etc.
  • Track data entry time points--- monitoring the time of our research records in an effort to ensure timely data entry and more importantly, timely data submission to our monitoring agency
  • This position is located in Bethesda, Maryland

BASIC QUALIFICATIONS
  • Possession of a high school diploma or equivalent. Foreign degrees must be evaluated for US equivalency
  • Foreign degrees must be evaluated for U.S. equivalency
  • A minimum of five (5) years of progressively responsible administrative experience, to include a minimum of one (1) year in a clinical/medical setting
  • Must have experience scheduling patient appointments and maintaining patient records
  • Knowledge of record keeping and medical terminology
  • Ability to understand clinical operations in order to provide adequate patient care arrangements
  • Ability to efficiently compose correspondence, prepare reports from raw data, design and set up filing systems
  • Experience with Microsoft software applications
  • Excellent oral and written communication skills
  • Must be able to obtain and maintain a security clearance

PREFERRED QUALIFICATIONS
  • Familiarity with regulatory requirements and guidelines for clinical research
  • Oncology experience
  • General familiarity with requirements of clinical protocols
  • General knowledge of scientific, safety, or medical technologies

Equal Opportunity Employer (EOE) | Minority/Female/Disabled/Veteran (M/F/D/V) | Drug Free Workplace (DFW)