Commercial Insights Senior Manager, Solid Tumors

Thousand Oaks, CA, US
Sep 10, 2019
Science/R&D, Oncology
Required Education
Bachelors Degree
Position Type
Full time
For nearly four decades, Amgen has been at the forefront of providing the oncology and hematology communities with novel therapies that have changed patients' lives. Our portfolio, as a whole, ranks above industry average in terms of the number of first-in-class medicines we have brought to market, with two-thirds of our medicines gaining this distinction versus the industry average of one-third. We have pioneered five first-in-class oncology and hematology medicines including, Neupogen®, Nplate®, XGEVA®, BLINCYTO® and IMLYGIC®.

The Commercial Insights Senior Manager, Solid Tumors will lead insights generation activities using primary market research (qualitative and quantitative), data analytics, and any other emerging methodologies. This position will work directly with disease area, strategy and knowledge (DASK) and early pipeline teams with multiple assets across Amgen's Oncology Business Unit (OBU). This critical role will report directly to the Director for Commercial Insights, Solid Tumors.

Key job responsibilities include:
  • Plan, design and conduct key strategic and highly complex market research programs and translate the findings into strategic and tactical recommendations that help drive success across DASKs and key pipeline programs
  • Synthesize and integrate various data, research and analyses into actionable insights while ensuring that analyses and summaries of results are shared in the form of compelling stories that deepen customer understanding
  • Prioritize research resources to impact critical business issues and decisions
  • Develop and nurture productive relationships with DASKs and US/Global OBU cross-functional marketing team to appropriately define the business problems/business questions
  • Turn unstructured business issues/requests into appropriate action plans and projects that result in high quality, meaningful and actionable deliverables
  • Develop strong relationships with Marketing/Brand partners to define measurement of key business objectives (BOs), budgets and work plans
  • Consider alternative methodologies to collect the voice of customer, being open to emerging innovative methods without immediately jumping to standard methods
  • Identify, evaluate, and manage relationships with best-in-class insights vendors
  • Ensure that both routine and ad-hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget
  • Some travel required

Basic Qualifications:

Doctorate degree and 2 years of market research and/or analytics experience


Master's degree and 4 years of market research and/or analytics experience


Bachelor's degree and 6 years of market research and/or analytics experience

Preferred Qualifications:
  • Demonstrated exceptional strategic / critical thinking abilities and business acumen
  • Demonstrated analytical skills-understands the advantages and limits of different analytical/quantitative approaches
  • Oncology therapeutic area / disease knowledge and experience
  • Familiarity with launch and pre-launch planning, tracking and measurement in Oncology
  • Good understanding of biopharmaceutical marketing and direct to HCP strategies and tactics
  • Good understanding of all consumers: payers, patients, and HCPs
  • Strong understanding that physicians are, at their core, people first
  • Demonstrated ability to dig deep and the uncover the "why" beneath observed HCP behaviors
  • Excellent oral, written and presentation skills with ability to explain complex concepts clearly to a variety of audiences
  • Ability to work collaboratively in team-based environment
  • Ability to balance multiple projects and workstreams simultaneously
  • Proficient facilitation, negotiation, problem-solving and conflict resolution skills
  • Familiarity with search analytic and CRM metrics

We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment. Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do. We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.