Supply Chain Manager, Commercial Programs

Thousand Oaks, CA, US
Sep 08, 2019
Required Education
Bachelors Degree
Position Type
Full time
The External Supply Planning & Delivery (ESP) Supply Chain Manager will play a critical role in establishing the end-to-end supply chain of Amgen's commercial product portfolio. The EPD Supply Chain Manager will drive commercial planning and delivery of commercial products manufactured at Amgen's Contract Manufacturing Organizations (CMO) in North America and Europe. The overall goal for this position, in tight partnership with Global Supply Chain and Amgen Contract Manufacturing, is to deliver supply in the right product quantity to the right location at the right time, while optimizing inventory and cost within the contractual terms, eliminating stock-out and scrap exposure while improving the overall supply risk profile.


The EPD Supply Chain Manager is responsible for:
  • Direct support to Amgen's Integrated Business Processes at the site level, including Plan-To Stock and Order-To-Cash and hand-off processes to contract manufacturers;
  • Managing Purchase Order and Invoice management;
  • Developing standard requirements for Technology Transfer and New Product Introduction to CMO Sites;
  • Ensuring that required Operating Standards are implemented and sustained at managed sites;
  • Effectively engaging key partners within supply chain, quality, finance, process development, operations and other functional areas as needed;
  • Developing and/or delivering reports, presentations and/or recommendations to executive audiences;
  • Serving as a Supply Chain resource and/or representative for special projects and initiatives;
  • Working under minimal supervision in line with Amgen Values and Leadership Attributes.

The EPD Supply Chain Manager will carry the following activities per established business processes and procedures. These tasks may vary according to the product portfolio:

Production planning:
  • Master data creation (design and set up, change control assessments)
  • Forecasting (interface with planning groups to translate demand into an executable production plan)
  • DS and DP planning and allocation (demand bulk from bulk sites, allocation to production per requirements, manage Weight Allocation Forms with Site)
  • MRP management of supply and demand for DS, DP, and or FDP
  • SAP execution of production orders and material transfer orders
  • Purchase order issuance and approval
  • Invoice review and approval

Raw Material Management:
  • Master data creation (design and set up, change control assessments)
  • Order policy determination (order quantities, delivery timing, safety stocks)
  • Forecasting to vendors and internal sites
  • Purchase order management with vendors and internal sites
  • Issue management with vendors and internal sites
  • Invoice review and approval
  • Space planning

  • Determine schedules with shipping sites, receiving sites, and raw material vendors
  • Support creation of official Shipping Lanes for GMP product shipments
  • Lead shipping readiness meetings as needed with shipping and receiving sites
  • Provide data for and review of import/export documentation for drug product
  • Provide data for and review of import/export documentation for samples
  • Establish supply lanes with raw material vendors and carriers
  • Generate and provide import/export documentation for raw materials
  • Schedule transportation of raw materials with vendors and carriers
  • Issue management with carriers


The position has the authority to (i) approve changes to the product supply and delivery plans within the Amgen-CMO master supply agreement and (ii) issue service purchase orders and related invoices.


Performance measures include:
  • Forecast submission within the Amgen-CMO master supply agreement
  • On time in full delivery
  • Absence of product / raw material scrap and stock-out

Basic Qualifications:

Doctorate Degree


Master's Degree + 2 years of Engineering, Business Management or Life Science


Bachelor's Degree + 4 years of Engineering, Business Management or Life Science


Associates Degree + 10 years of Engineering, Business Management or Life Science


High School Diploma/GED + 12 years of Engineering, Business Management or Life Science

Preferred Qualifications:
  • Bachelor's degree in Engineering, Business Management or Life Science or advanced degree
  • Significant experience in regulated manufacturing or supply chain setting
  • Demonstrated experience in a continuous improvement role utilizing tools, methodologies and change management (i.e. Lean, Six Sigma)
  • Demonstrated experience in forming-leading-facilitating-inspiring teams Demonstrated ability to effectively engage diverse, global stakeholder groups and manage projects with multiple, cross-functional deliverables
  • Proven communication and facilitation skills Demonstrated experience in SAP and RapidResponse ERP environments
  • Demonstrated negotiation skills with external parties and contract development experience
  • Demonstrated strong analytical skills, business acumen and risk management Training and/or demonstrated experience in manufacturing systems


Knowledge and Technical Expertise
  • Understand basics of quality systems and manufacturing processes
  • Uses supply chain expertise to identify and resolve conflicts between procedures, requirements, regulations, and policies
  • Able to apply principles of finance and accounting Leverages basic Operational Excellence and project management skills

Accountability and Responsibility
  • Effectively manages internal and external stakeholder relationships Reprioritizes work during unexpected situations or changing client needs
  • Establishes performance metrics to continually improve performance

  • Adapts communication style and works effectively across geographies and cultures
  • Understands nuances of a matrixed work environment
  • Conducts presentations and briefings to Sr Management
  • Collaborates with partners by considering input and promoting trust among all parties

Problem solving and decision making
  • Effectively navigates through ambiguity to resolve issues
  • Streamline processes using Operational Excellence methodology and tools
  • Conducts scenario analyses to evaluate implications of different courses of action
  • Maintains composure and direction in high-level situations
  • Teamwork and Leadership
  • Influences and inspires without authority
  • Collaborates and builds constructive cross-functional relationships
  • Effectively manages and resolves conflicts

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.