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National Field Trainer - Xfactor U.S. Patient Services

Employer
AbbVie
Location
Lake County, IL
Start date
Aug 9, 2019

Job Details

The National Field Trainer (NFT) supports the Xfactor U.S. Patient Services organization in the design, development and delivery of training solutions to a field-based team organization. The NFT is accountable for ensuring that adherence to a vision of providing an exceptional patient experience is represented in all training programs, materials and solutions.

Core Job Responsibilities Include, but are not limited to the following:

  • Designs, develops, and delivers learning solutions that increases effectiveness and credibility of participants by adhering to adult learning principles and sound training design.
  • Demonstrates the ability to effectively address challenges in the classroom setting (i.e. behavioral, over-achievers, low performers) so that the entire class can benefit and learn.
  • Provides candid and specific verbal performance feedback including a plan for improved performance throughout the training.
  • Actively sets mutual expectations with Sales Effectiveness' Business Partners including the field and home office groups so that trusted working relationships are constructive and productive.
  • Demonstrates and applies knowledge of all Business Partners (e.g. marketing, field leadership) businesses, strategies, and links solutions to defined business partner/brand strategies in the classroom, at sales meetings, and in the field.
  • Helps develop Guest Trainers by providing them a meaningful role in the class, one-to-one coaching including performance feedback and acts as a mentor to other National Sales Trainer maintaining positive peer-to-peer relationships.


  • Bachelor's degree required.
  • Advanced knowledge and exposure to science or health sciences is necessary to successfully develop training content that develops pharmaceutical product knowledge.
  • Knowledge of applicable regulations and standards affecting Pharmaceutical products.
  • 3 years of field sales experience with a proven high performing sales track record and strong understanding of what drives success in a commercial organization.
  • Demonstrated ability to work with a variety of individuals at all levels of management, both in the field and in marketing to gain consensus on training program development and delivery.
  • Learning agility to adapt to new products, markets, and develop innovative approaches.
  • Ability to integrate business trends, brand strategies, and marketplace drivers into plans that drive competitive advantage to the organization.
  • Exceptional stakeholder communication skills to develop partnerships and align training with the business strategy.

Company

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Company info
Website
Phone
1-800-255-5162
Location
1 North Waukegan Road
North Chicago
Illinois
60064
US

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