Remote Senior Project Manager

Rochester, NY
Jul 17, 2019
Required Education
Bachelors Degree
Position Type
Full time


As a Clinical Trials Project Manager, you are a valued resource and point of contact for clients, making your strong customer service and communications skills and ability to organize and manage multiple responsibilities extremely important.

STATUS: Full Time

LOCATION: ACM Global Laboratories - Remote

DEPARTMENT: Study Management



  • Five (5) years of relevant experience in Clinical Trials, Project Management, and/or Clinical Research
  • Two (2) years of healthcare related experience or a minimum of twelve (12) months of project management experience required
  • One (1) year of full time remote experience or five (5) years of working remotely on a regular basis required 
  • Excellent interpersonal, organization and management skills 


  • Customer Service. Act as client's primary point of contact; maintain a high level of customer service and satisfaction; display precision in delivery and flexibility in approach; assume full responsibility for study conduct, ensuring client goals and timelines are met; perform troubleshooting and problem-solving functions as needed
  • Protocol Management. Manage 10 to 25 protocols, depending on scope and complexity; review clinical protocols and assist with protocol set-up functions as required; develop the Global Laboratory Specification Document, Investigator Manual and protocol-specific Global Work Practice Instructions; develop protocol specific procedures as needed
  • Evaluation & Training. Evaluate and communicate monthly project metrics and analyses of all activity related to the trial, including monthly budget review; conduct investigator training sessions by telephone or at investigator meetings (involves overnight travel, frequently on weekend days)
  • Documentation Management. Assume responsibility for required study documentation and comply with standard procedures for collecting, maintaining and archiving materials in accordance with regulations and policies