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Legal and Compliance Operations Analyst

Employer
Santen, Inc.
Location
Emeryville, CA, United States
Start date
Jul 14, 2019

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Job Details

COMPANY DESCRIPTION

At Santen, we're innovating therapies to improve the quality of life for patients worldwide. Our single focus in ophthalmology enables us to challenge unmet needs in the field-through passionate research, successful collaboration, and clarity of commitment. With over 130 years of investigative insight, Santen remains committed to the discovery, exploration, and development of ophthalmic therapies. As a global company, Santen is expanding to accommodate new and evolving initiatives in ophthalmic research, regulatory management, production, marketing, or distribution. Our clinical development network spans three continents, with centers in Europe, Japan, and the United States.

We are in search of top talent to help us meet our aggressive and important goals.

ABOUT THE POSITION:

This position is responsible for supporting Santen's Legal and Compliance Departments' contracting, compliance, and operations support functions. Duties include monitoring Santen's contract management system, auditing payment records for Compliance, conducting operations training for business units, and other special projects as requested by the Directors of Legal and Compliance respectively. This position reports to the Directors of Legal and Compliance and works in collaboration with the Legal and Compliance Specialist.

ESSENTIAL DUTIES AND KEY DELIVERABLES:
  • Intake of all contract requests in Coupa, auditing for compliance with global and local SOPs, policies, and regulations
  • Utilize the Coupa approval processes to enforce Santen's global and local SOPs, policies, and regulations
  • Carry out workflows in Coupa for efficient internal and external approval of contracts, grant requests, HCP service requests, and other legal/compliance forms contracts
  • Develop and improve existing Contracts and Compliance processes to maximize efficiency
  • Monitor Coupa workflows, conducting gap analysis and collaborating with IT to troubleshoot integration errors
  • Audit and monitor spend data in Coupa and Concur to ensure adherence to Compliance policies/ SOPs and local/federal regulations
  • Assist with routine Contracts/Compliance trainings of business teams to ensure internal compliance with contracts processes
  • Collaborate with IT and business teams to implement Santen's document retention policy, under attorney supervision
  • Collaborate with IT to manage, update, and administer rights to public and private legal department intranet and Coupa
  • Perform Coupa CLM trainings for Japan business teams, in both English and Japanese
  • Perform special projects as needed as assigned by management

QUALIFICATIONS:
  • 2-3 years of project management experience in a corporate environment, experience in the pharmaceutical industry preferred
  • Demonstrated experience with commercial contracts, HCP contracts, and grant/sponsorship requests
  • Project management and data analytics experience preferred
  • Strong ability to work collaboratively and efficiently with others in a legal department as well as internal client functions
  • Demonstrated client service orientation: able to recognize and respond quickly to urgent situations, with sound judgement in escalating critical matters as appropriate
  • High attention to detail, strong work ethic, is able to take initiative, and excellent time management and follow-through skills.
  • Exceptional written and oral communication skills, including presentation capabilities
  • Coupa, Concur, SAP, and Outlook experience preferred
  • Bachelor's Degree in Business Management preferred
  • Fluency in Japanese and English required

For more information about our company and the work experience, please visit www.santenusa.com

Company

Santen is a global pharmaceutical and medical device company focused solely on ophthalmology. We’re committed to serving serious unmet needs by developing innovative solutions that protect vision and, in turn, preserve quality of life for people around the world.

Santen USA, located in Emeryville, CA, is an important part of our ophthalmic research, development, and commercialization efforts worldwide and the home of our regional business teams. By leveraging our deep industry knowledge and a network of external partners, we aim to deliver game-changing therapies and make hope a reality for people facing vision impairment and loss.

Our deep roots start in Japan, Santen’s worldwide headquarters, where the company began in 1890. Since then, Santen has become an established leader in the Asian and European prescription ophthalmology marketplaces and continues to expand across global markets, including the United States. Today, Santen employs more than 4,000 people worldwide and sells specialty ophthalmic products in more than 60 countries.

With a clear focus on vision, we aim to deliver the highest quality products, to act with integrity, to earn the trust of our partners and customers, and to deliver sight-saving innovations to physicians and patients who are waiting for them.
 

 

Company info
Website
Location
6401 Hollis Street
Emeryville, CA 94608
United States

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