Senior Manager, Strategic Planning & Operations (Field Excellence)

Thousand Oaks, CA, US
Jul 08, 2019
Required Education
High School or equivalent
Position Type
Full time
We have world-class cross-functional staff across the globe including sales and marketing, regional medical liaisons, oncology nurse specialists and customer account teams to ensure our discoveries go from bench to bedside.

The Sr. Manager of Strategic Planning and Operations candidate will strategize, advise and drive operational excellence by streamlining activities within the Field Excellence (FE) organization based on the priorities of the team. This individual will contribute to the long-term success of the Field Excellence team and will be a member of the Senior Leadership Team and assist with broader Commercial Center of Excellence (CCOE) initiatives.

Key Responsibilities:
  • Organize and prioritize critical issues and information for the FE Director to facilitate efficient decision making
  • Ensure strategic, financial, and operational activities and issues are managed expeditiously, efficiently and judiciously, and keep track of progress until resolved
  • Act as an advisor to the FE Director and Senior Leadership team in formulating the short and long-term strategy for the group.
  • Provide oversight and guidance to projects of high importance
  • Stay abreast of cross functional developments and initiatives to ensure coordination and cohesion to manage interdependencies
  • Advise on the development of the department vision, short and long-term goals and strategic plan, roadmap, roles and responsibilities, and lead and coordinate all operational activities across sales operations for seamless implementation
  • Lead the execution of strategic initiatives and measure and track progress against plan
  • Develop FE talent management & engagement plan and coordinate FE staffing and hiring with HR and proactively manage potential staffing issues
  • Conceptualize and execute quarterly all-staff meetings and agendas
  • Collaborate with the Strategic Planner and the Senior Leadership team at the Commercial Center of Excellence (CCOE) level, plus Finance, Legal, HR & Staffing and other strategic business partners to ensure reconciliation and coordination across strategic planning, operational activities and budgets across the CCOE.
  • Annual budget owner for FE, responsible for tracking progress, forecast submissions, and decision making on deviations to limit impact to the business

Basic Qualifications
  • Doctorate degree and 2 years of marketing, consulting and/or project management experience

  • Master's degree & 6 years of marketing, consulting and/or project management experience

  • Bachelor's degree or & 8 years of marketing, consulting and/or project management experience

  • Associate's degree & 10 years of marketing, consulting and/or project management experience

  • High school diploma / GED & 12 years of marketing, consulting and/or project management experience

  • 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications
  • MBA
  • Bachelor's degree in Business, marketing or related field
  • 5 or more years working closely with sales, marketing, compliance, healthcare company or related industry experience
  • Impeccable managerial and interpersonal skills
  • Strong business acumen and contemporary knowledge of sales operations
  • Proven ability to lead and influence cross functional teams with diverse backgrounds
  • Demonstrated ability to effectively produce business results in a dynamic environment
  • Excellent written, analytical and oral communication skills
  • Documented track record of success
  • Demonstrated ability to analyze a business problem and develop appropriate strategy
  • Advanced skills and familiarity with Excel, Tableau, PowerPoint, and SharePoint
  • Experience defining budget goals and objectives with key internal clients, establishing, communicating and managing teams to timelines and financial targets
  • Demonstrated self-starter, ability to work under limited supervision and coordinate multiple projects in a detail-oriented environment
  • Strong interpersonal skills, negotiation skills, active listening, and relationship management skills
  • Experience critically evaluating process and establishing creative solutions
  • Quick learner, proactive, takes initiative, goal oriented and results driven
  • Ability to clearly and effectively present information
  • Ability to work independently and make decision without close supervision
  • Strong project management skills, lead and manage projects from concept to completion in a matrix and at times ambiguous environment with demonstrated success

We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment.

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.