Skip to main content

This job has expired

You will need to login before you can apply for a job.

Associate Director, Patient Services Compliance

Employer
AbbVie
Location
Lake County, IL, US
Start date
Jun 6, 2019

View more

Discipline
Regulatory, Legal/Compliance
Required Education
Bachelors Degree
Position Type
Full time
Hotbed
BioMidwest, Best Places to Work
Send job

Job Details

The Associate Director of Compliance reports into the Director of Enterprise Excellence for US Patient Services (Team X-Factor). This role is responsible to identify, evaluate and assess compliance risks to key areas of the business. This role will partner with OEC and Legal to ensure compliant and risk averse patient service programs and environments for all brands. This includes monitoring and audit processes, documentation, and point of contact for compliance committees and legal.

Major Responsibilities:
  • Establish and run internal and external audit management for supplier and vendor assessments, create and maintain standard audit process and documentation, conduct internal operational audits, coordinate and lead external audits, and create audit reporting and metrics. Partner with Purchasing to monitor compliance of contracts and Master Service Agreements with third-party vendors.
  • Develop and oversee monitoring programs to assess and mitigate risk, ongoing internal and external monitoring plans and effectiveness, and monitor CAPA (Corrective Action Preventative Action) and governance
  • Primary point of contact for X-Factor with the Office of Ethics and Compliance, Commercial Analytics and Operations, PV, Compliance Committees and AbbVie's Legal department to govern standard operating procedures, audit management, new regulation and standards pull through, objective evidence gathering, monitoring pull through and reporting, and risk assessment strategy for patient services.
  • Responsible for identifying potential noncompliance before they can occur. Responsible for a full reconciliation of each program after it is completed to ensure all compliance requirements were met identifying any noncompliance incidents that are further investigated by OEC.
  • Partner with key patient service business leads to implement compliance programs and controls.
  • Stakeholder Management: Responsible for engaging existing Enterprise Excellence partners, identifying new partners, providing awareness to key programs, set expectations, influence decisions, and maintain good relationships.
  • People Management: Responsible for managing a team of managers and analysts.
  • Resource Management: Responsible for making significant contributions to the development resource management strategy and organizational structure of multiple business and/or technology domain.
  • Liaison and Relationship Building: Builds collaborative relationships and effectively interacts frequently with business and/or technology senior leadership and vice presidents. Interactions focus on top priority project and influencing strategic decisions. Interacts well with diverse groups across business and technology functions and maintains strong working relationships with internal and external collaborators.
  • Culture: Consistently demonstrate Abbvie's Ways of Working and Leadership Attributes including an enterprise mindset and people leadership. Effectively manages performance, provides timely feedback, appropriately rewards and recognizes valuable achievement, develops talent, and creates a succession pipeline. Understand and execute AbbVie's vision, goals and strategies. This role has accountability for the performance and results strategically important functions.


  • Position requires BS degree in a science related area. Master's degree and work experience in the pharmaceutical industry preferred.
  • 10+ years of Compliance and or audit experience with some situational leadership experience.
  • This role requires strong organizational skills, strategic thinking, project management leadership skills and strong understanding of the patient services and pharmaceutical business.
  • Proven ability to drive outstanding employee performance and engagement through developing, coaching, motivating, energizing and inspiring team members.
  • Requires an in-depth understanding of the pharmaceutical patient centricity and customer service oriented.
  • The position requires human relations and administrative skills necessary to establish and maintain effective working relationships with team members, co-leaders and senior leadership in Commercial, Business Technology Services, Legal, OEC, Manufacturing Operations, Global Medical Affairs, Promotions, Brand teams, and Global Patient Services.
  • The individual must possess sound judgment in evaluating and establishing compliance strategic plans as well as in day-to-day situations.
  • Conflict resolution skills including persuasive management techniques required.
  • Excellent verbal, written, presentation and interpersonal skills required. Ability to communicate concepts and problems in terms that are understandable to all levels of the organization, including C-Suite.
  • Experience managing teams of at least 3 people with a resource mix of managers, employees, matrixed teams, virtual teams, contractors and managed service providers

Company

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Company info
Website
Phone
1-800-255-5162
Location
1 North Waukegan Road
 North Chicago
Illinois
60064
US
Send job

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert