Senior Associate Operations Technology Network and Infrastructure Engineer

Tampa, FL, US
Jun 02, 2019
Required Education
Masters Degree/MBA
Position Type
Full time
Amgen is a science-based company with a long history of research in human therapeutics, biologic development, and manufacturing; Amgen believes that technological innovation happening today in software design and automation will provide significant advances in biologic research and patient care. We are hiring highly talented engineers to realize their full potential.

This role will report to the Senior Manager, Information Systems based out of Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

This role will be part of the Operations Information Systems (OIS) Manufacturing Delivery & Architecture Team which is responsible for delivering and architecting process automation systems, manufacturing execution platforms, and data archival & analysis solutions for our manufacturing and laboratory clients. This role will provide key guidance to individual projects under the direction of a project leader, as well as to a collective team supporting programmatic solutions that optimize solution delivery. This role will have engagement with many other organizations within Amgen including Manufacturing, Facilities, Engineering, Quality and within different groups of IS. The role will act as a liaison between the business IS groups and the infrastructure technology team.


Assist in the design and development of automation and manufacturing strategies within the primary manufacturing environments working with key platforms such as Emerson DeltaV™, Rockwell FactoryTalk™ PCS, OSIsoft PI™, and Werum PAS-X™. Architectures will be developed to meet the process and manufacturing control requirements specific to biologic and small molecule manufacturing in a highly resilient manner. This role will be focused on delivering the networking and supporting shared services technology.
  • Deliver clear guidance and requirements of networking technology integrating the various operation technology systems and infrastructure.
  • Author and maintain Operations Technology Networking Strategy with Best Practices
  • Interface with business in manufacturing and laboratory to discern functional IS requirements
  • Provide business requirements to technology team in the areas of end point protection, backup and restore, storage, shared databases (Oracle and SQL), and hosting infrastructure such as Nutanix.
  • Help deliver Wireless networking requirement for Manufacturing environments.
  • Contribute to an IoT program.
  • Be a key part of our Cyber Resilience program that is delivering cyber security to our manufacturing environments across the company.
  • Participate in lifecycle planning and strategy sessions while documenting roadmap.
  • Interface to system vendors
  • Help develop S95 Level 2 and Level 3 architectures
  • Occasional travel, potentially international including Asia & Europe.

Basic Qualifications:

Master's degree
Bachelor's degree and 2 years of Information Systems and/or Automation experience
Associate's degree and 6 years of Information Systems and/or Automation experience
High school diploma / GED and 8 years of Information Systems and/or Automation experience

Preferred Qualifications:

This role will provide a solid integration with technology and business understanding and be able to translate between them. Therefore, key competencies include:
  • Experience in manufacturing automation/process control system platforms preferred in Rockwell or DeltaV
  • Experience and/or awareness of building automation systems
  • Strong understanding of networking technology including Level 3 routing & firewalls.
  • Preferred Cisco product, technology, and roadmap knowledge
  • Understanding and experience with highly available manufacturing including design in redundancy
  • Quick Learner
  • Ability to communication with differing business units including site-based manufacturing support teams and infrastructure technical teams
  • Experience implementation in GMP environments
  • Demonstrated Self starter and independent work behaviors
  • Candidate will be exposed and expected gain a working knowledge of GAMP software development lifecycle, ANSI/ISA-S88 and S95 industry standards
  • Candidates will be exposed and comply with working in cGMP regulated environments specifically FDA cGxP and 21 CFR Part 11 regulations and understand software system validation.