Amgen

Information Systems Communications Specialist

Employer
Amgen
Location
Tampa, FL, US
Posted
May 24, 2019
Ref
R-74171
Required Education
High School or equivalent
Position Type
Full time
As part of the Digital Workplace Experience team, the Communications Specialist, will develop and enrich the customer experience across geographic and functional boundaries at all levels of the organization. This position will be responsible for ensuring leadership and staff are well-informed of various technology strategies and tactics through clear and consistent communication and resources across multiple channels.

The Communications Specialist will collaborate with senior leaders at our Capability Center in Tampa, FL. This state-of-the art center serves as a base for finance, information systems, and human resources professionals to make a relevant impact at one of the world's leading biotechnology companies.

Job Responsibilities:
  • Developing holistic engagement strategies and plans for technology projects that impact staff across the organization
  • Make use of various delivery channels to improve staff awareness of project plans and strategies
  • Develop engagement strategies to influence staff across the company
  • You will lead project teams communications efforts with goal to address project implementation risks, awareness, and adoption across the globe.
  • Increase staff awareness and viewers of our communications in newsletters, internal social networks and digital signage.
  • Develop a variety of communications materials related to technology including memos, presentations, promotional materials, user guides, emails, etc.
  • Assist with preparation and running monthly leadership meetings
  • Develop materials and presentations for executive briefings
  • Lead action items and meeting minutes to include documenting and following up with responsible teams to close out action items
  • Collaborate with many teams to coordinate project level activities such as pilot participation, prioritizing requests from council members, and scheduling communication releases.
Basic Qualifications:
  • Master's degree
  • OR
  • Bachelor's degree and 2 years of Communications or Marketing experience
  • OR
  • Associate's degree and 6 years of Communications or Marketing experience
  • OR
  • High school diploma / GED and 8 years of Communications or Marketing experience
Preferred Qualifications:
  • 2 - 3 years' experience in business communications ideally including communications development, consulting experience, and knowledge of the various communications channels in an IT setting
  • Strong message development, writing and editing skills across communications channels
  • Demonstrated project management, leadership, and interpersonal skills
  • Demonstrated ability to develop comprehensive communication programs
  • Demonstrable experience leading clients and relationships
  • Excellent presentation skills and comfortable presenting to senior management
  • Ability to "translate" communications standard methodologies and processes to IS teams
  • Ability to generate creative approaches and solutions through knowledge of communication tools and techniques and various channels (print, web, rich media)
  • Strong attention to detail and the ability to work across multiple projects
  • Strong written and verbal communication skills
  • implement and measure communications strategies
  • Demonstrated initiative (self-starting)
  • Ability to think creatively
  • Experience with SharePoint preferred
  • Experience transforming technical messaging to business friendly messages for non-technical staff