Endpoint Management Architect

The Endpoint Management Architect will be responsible for the overall delivery of the enterprise device management tools, capabilities, functions and features for Digital Workplace Solution. This role will proactively lead the collaboration and engagement with the IS and business process teams in delivering best practice solutions based on business & industry best practices to drive device management innovation and stability.

The Collaboration, Communications, and Computing Group provides end user Technology services to Amgen Globally. The group provides Architecture and Delivery for PC and Device Management, Desktops, Mobility, Print, Global Remote Access and Audio/Visual.

Reporting to the End User Device Principal Architect, the Endpoint Management Architect is responsible for:

Delivery of long term end user device implementation, inclusive of PC, Mac, Mobile Devices, Collaboration Systems, AV Systems, and other devices that may become common place in the enterprise

Delivery of hardware standards for current need, as well as a deep understanding of enterprise IT to guide the team in the proper direction with new device selection

Interact with end users from all aspects of Amgen's business to ensure that business use cases are well understood and documented

Interact with manufacturers and vendors to understand service offerings and product limitations

Interact with business leaders and constituents to develop use cases for unmet or under developed needs

Provide quantitative feedback and testing on new devices in the market place

Develop strong vendor relationships, leveraging beta and user feedback forums where available

Maintain and develop EUT Lab for such devices, working closely with software architects to deliver EUT systems

Work closely with network and security teams to ensure enterprise posture is maintained

Basic Qualifications:

Doctorate degree

OR

Master's degree and 2 years of Device management or mobility experience
OR
Bachelor's degree and 4 years of Device management or mobility experience
OR
Associate's degree and 10 years of Device management or mobility experience
OR
High school diploma / GED and 12 years of Device management or mobility experience

Preferred Qualifications:

Pharmaceutical or biotechnology experience

Experience with the ITIL process framework and outsourced resource support models

Experience leading cross-functional initiatives, including scoping, defining, planning, implementing and documenting business opportunities

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.