Patient Care Coordinator III - CCR
- Employer
- Frederick National Laboratory for Cancer Research
- Location
- Bethesda, MD, USA
- Start date
- Apr 26, 2019
View more
- Discipline
- Clinical, Clinical Project Management
- Required Education
- High School or equivalent
- Position Type
- Full time
- Hotbed
- BioCapital
Job Details
KEY ROLES/RESPONSIBILITIES
The Clinical Monitoring Research Program Directorate (CMRPD) provides comprehensive, dedicated clinical research and study coordination support to the clinics operated by the National Cancer Institute (NCI), Center for Cancer Research (CCR), and Office of Research Nursing (ORN).
- Act as a liaison between physicians, nursing staff and other departments
- Answer incoming calls and route to appropriate staff
- Compose correspondence on various administrative issues
- Communicate with various clinical administrative support offices concerning new and existing work scopes and clinical protocols (Surgery, X-ray, etc.)
- Assist with writing and editing work requests, SOWs, and other documents for contracting purposes
- Correspond directly with patients to arrange ATV travel, lodging including travel exception, direct bill request, lodge request and meals, and enter data in the ATV system
- Design and set up filing systems and office procedures
- Maintain calendar with current updates for department
- Maintain relevant documents and e-documents that are easily accessible for reference
- Prepare reports from raw data
- Prepare various forms and packets for clinic appointments and prepare and review internal program reports for completeness, propriety, adequacy and timeliness
- Maintain supply of necessary research records forms
- prepare and review internal program reports for completeness, propriety, adequacy and timeliness
- Communicate with protocol-related bodies including the IRB, pharmaceutical sponsors or other organizations sponsoring the protocols, and collaborative groups
- Set up research records for clinic appointments
- Process credentialing requests and outside medical services
- Perform general clerical duties as needed
- This position is located in Bethesda, Maryland
BASIC QUALIFICATIONS
- Possession of a high school diploma or equivalent
- Foreign degrees must be evaluated for U.S. equivalency
- A minimum of five (5) years progressively responsible clerical experience including a minimum of one (1) year in a clinical/medical office
- Experience scheduling patient appointments and maintaining patient records
- Knowledge of medical terminology and understanding of clinical operations in order to provide adequate patient care arrangements
- Ability to identify specific requirements and criteria for each type of appointment (e.g., new, follow-up, specialty case)
- Excellent communication skills
- Knowledge of record keeping, data management, and computer databases
- Ability to efficiently compose correspondence, prepare reports from raw data, and design/ set up filing systems
- Detail oriented with the ability to multi-task
- Intermediate to advanced experience with Microsoft software applications
- Must be able to obtain and maintain a security clearance
PREFERRED QUALIFICATIONS
- Knowledge of general scientific and safety technology and terminology
- Familiarity with regulatory requirements and guidelines for clinical research
- Oncology experience
- General familiarity with requirements of clinical protocols and knowledge of special ambulatory care regulations
Equal Opportunity Employer (EOE) | Minority/Female/Disabled/Veteran (M/F/D/V) | Drug Free Workplace (DFW)
Company
A rewarding career with global impact
Whether you’re an expert in your field or just starting out, we have a career opportunity for you. We’re always looking for people to join us in fulfilling the mission of the Frederick National Laboratory: discovery, innovation, and success in the biomedical sciences.
Our team of 2,400+ scientists, technicians, administrators, and support staff work at the forefront of basic, translational, and preclinical science, with a focus on cancer, AIDS, and other infectious diseases.
We collaborate with colleagues across the National Cancer Institute, National Institutes of Allergy and Infectious Diseases, and others throughout the National Institutes of Health. We also engage with extramural investigators in academia, government and industry.
Your path to joining our team begins with the desire to work for the only national laboratory dedicated to biomedical research. Our employees share a common desire to help make a difference in cancer research and public health concerns. As you search for a career that fits your education, skills, and abilities, explore the core values that guide us and emphasize work-life balance.
Discover why joining the Frederick National Laboratory team could be the most important career step you take
- Website
- https://frederick.cancer.gov/
- Phone
- 301-846-1000
- Location
-
8560 Progress Drive
Frederick
MD
21701
US
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