Field Service Engineer
Field Service Engineer Boston
As a member of the Miltenyi Biotec Service Operation team, you will utilize your superior customer management skills, technical background and factory training to perform service activities, including installations, maintenance, repairs, and other various validation services performed on advanced scientific instruments utilized by the scientific community in the biotech and Life Science Research fields within your assigned geographic region and the US. As a service operations team member, you will collaborate with associate field service engineers, service support staff, and technical support scientist to meet our customer’s service and support needs. Through your efforts, you will ensure optimum instrument performance and the continued success of our customers.
• Associate’s degree or higher in a technical or mechanical discipline, or equivalent Military Technical Training
• A minimum of 2 years directly related experience servicing instruments of similar complexity in the field; or equivalent combination of education and experience
• Must be comfortable working with potentially bio-hazardous materials
• Able to travel frequently
• Must possess a valid driver’s license, evidence of insurance/insurability, and the ability to receive appropriate clearance to access restricted government accounts
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. The employee is required to stand; climb or balance and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 40 pounds alone or up to 80 pounds dual lift. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in a variety of facilities. This person will have an office environment for about half of the work performance, which is temperature controlled. This job requires the person to be mobile to visit customer sites. Due to the travel requirements, this position may be exposed to natural elements of nature. Used research/clinical equipment may be handled in this job and strict SOPs and PPE must be worn.
Miltenyi Biotec is expanding and evolving. Our culture is one that empowers you to embrace new challenges and influence change. Join a fresh and collaborative working environment that encourages contribution, innovation, and growth.
We empower great science. For more than 25 years, Miltenyi Biotec has provided innovative tools, instruments, and solutions that advance biomedical research and cellular therapy. We are 2,000 scientists, engineers, physicians, support specialists, marketers, and more – all dedicated to improving scientific understanding and impacting human lives. At our headquarters campus and offices worldwide, fresh ideas become unique products.
Miltenyi Biotec, Inc. is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity