Pharmacyclics, LLC

Associate Director, Sales Operations

Sunnyvale, CA, United States
Apr 17, 2019
Biotech Bay
Required Education
Masters Degree/MBA
Position Type
Full time
Associate Director, Sales Operations

Location: Sunnyvale, CA

Pharmacyclics is committed to the development and commercialization of novel therapies intended to improve the quality and duration of life and to resolve serious unmet medical needs for cancer patients. Pharmacyclics is a wholly-owned subsidiary of AbbVie (NYSE:ABBV), a global, research-based biopharmaceutical company. Oncology is a key therapeutic area for AbbVie, with a portfolio consisting of three marketed products and a pipeline containing multiple promising new molecules that are being studied in more than 200 clinical trials for over 20 different types of cancer.

More than 1,200 Pharmacyclics and AbbVie research scientists, clinicians, marketing, operations and corporate professionals work in the San Francisco Bay Area. They combine their expertise in immuno-oncology, stem cells, and cell-signaling with their knowledge of bispecific antibodies, antibody-drug conjugates (ADCs), and covalent-inhibitor technologies to discover and develop novel cancer treatments. Together, we are striving to outsmart cancer.

Title: Associate Director, Sales Operations

General Position Summary/Purpose:

Manage key components of Sales Operations function, focusing on sales force productivity.

Key Accountabilities/Core Job Responsibilities:

  • Lead internal projects within commercial function, include targeting, alignment, incentive compensation, and data governance.
  • Direct end-to-end incentive compensation process, including preparing compensation plans, updating KPIs, and reporting.
  • Point person for related tools and data strategy; building data ecosystem; and identifying sales targets.
  • Develop and implement analyses identifying national and sub-national drivers behind sales performance, including sales trends, market share and customer target plans, including segment and priorities.
  • Partner with cross-functional teams, lead data initiatives, and perform other duties as required.


  • Master's degree or equivalent in computer, information systems or a related field (Will accept bachelor's degree + five years of experience as equivalent)
  • At least 2 years in position offered or as a Manager, Analytics
  • Manage projects focused on data management, text analytics PoCs and analytics services (sales performance, service quality, churn control, campaign effectiveness)
  • Provide support to teams via automation, tool development, dashboard development, and text mining and classification
  • Use of MS Office (Advanced) and VBA
  • SAS, R, RapidMiner, Tableau
  • Manage end-to-end sales operations process and cross-functional initiatives
  • Use of CRM software ( and Veeva)

Hiring Requirements: Background & Reference Checks + Motor Vehicle Record Check

Equal Opportunity Employer Minorities/Women/Veterans/Disabled