Senior Manager, Patient Access Services - Copay Programs

Sleepy Hollow, NY
Apr 15, 2019
Required Education
Bachelors Degree
Position Type
Full time
Known for its scientific and operational excellence, Regeneron is a leading science-based biopharmaceutical company that discovers, invents, develops, manufactures, and commercializes medicines for the treatment of serious medical conditions. Regeneron commercializes medicines for eye diseases, high LDL-cholesterol, atopic dermatitis and a rare inflammatory condition and has product candidates in development in other areas of high unmet medical need, including rheumatoid arthritis, asthma, pain, cancer and infectious diseases.


The Sr. Manager of Patient Provider Access Services Operations position is a critical role in a fast-paced, energetic US Market Access group. Under the direction of the Patient and Provider Access Services Operations lead, this individual will be responsible for managing the financial support programs for various Regeneron brands.

Additionally, this person will support the day-to-day management of DUPIXENT MyWay, KevzaraConnect, and MyPraluent to minimize reimbursement as a barrier and enhance overall patient access to therapy.

This individual will develop and maintain a high-level of collaboration and integration with all cross-functional Regeneron staff, including Field Teams, Brand Marketing, Training, Market Access, Trade, Reimbursement, and Market Research. The position is based out of Tarrytown, New York and requires a highly motivated individual that is able to work cross-functionally in order to accomplish objectives.


• Manage the day to day operations of the commercial copay program for multiple brands in the specialty pharmacy class, including vendor management.

• Participate in or support development of financial assistance strategies and tactics that enhance the patient and provider experience from initial prescription through adherence.

• Maintain deep understanding of the legal and regulatory demands that exist pertaining to the financial assistance landscape to ensure Regeneron is recognized as an industry leader.

• Plan, develop, execute and manage the communications (i.e., content and processes) of the financial support programs.

• Understand and analyze program data to effectively communicate information on a consistent basis to different functional areas in the commercial organization (sr. management, field teams, marketing, market access).

• Provide exceptional customer service to internal customers (Field Sales and Reimbursement Directors, Regional Business Managers, Medical Specialists, etc.) and external customers (physicians, practice administrators, office staff).

• Support the reimbursement operations of multiple brands by engaging in regular meetings and providing strategic input on initiatives that aim to minimize reimbursement-related barriers.

• Represent the Patient and Provider Access Services team in Regeneron's Internal Review Committee.

• Comply with all laws, regulations and policies that govern the conduct of Regeneron activities.


• 8+ years of "progressive" industry/relevant professional experience; 5+ years of pharmaceutical/biotech or related experience

• Applicant must have excellent organizational and communication skills. This includes demonstrating an understanding of how to escalate issues/concerns and effectively communicate with others, especially those in other functional areas.

• Proven ability to deliver innovative achievements independently without the reliance of agency support.

• Excellent oral and written communication skills to support tactic development and presentation creation.

• Prefer previous experience in managing a reimbursement or patient assistance program, with a strong focus on financial support offerings.

• Ability to analyze data to present strategic opportunities to the business to continually enhance support offerings.

• Product launch experience is a plus.

• Demonstrated knowledge of the U.S. healthcare systems, including expertise in health care financing and reimbursement policies related to the pharmaceutical industry, with application in a wide array of clinical settings and reimbursement strategies in all market segments.

• Clear understanding of the implications of payer and reimbursement policy impact on prescriber and patient behaviors as well as sales force activity.

• Demonstrated ability to manage multiple projects and excellent ability to prioritize work and meet deadlines.

• Must be an ethical, team player and have the ability to work in a cross-functional team environment - contributing creative ideas and positive energy to the group.

This is an opportunity to join our select team that is already leading the way in the Pharmaceutical/Biotech industry. Apply today and learn more about Regeneron's unwavering commitment to combining good science & good business.

To all agencies: Please, no phone calls or emails to any employee of Regeneron about this opening. All resumes submitted by search firms/employment agencies to any employee at Regeneron via-email, the internet or in any form and/or method will be deemed the sole property of Regeneron, unless such search firms/employment agencies were engaged by Regeneron for this position and a valid agreement with Regeneron is in place. In the event a candidate who was submitted outside of the Regeneron agency engagement process is hired, no fee or payment of any kind will be paid.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.