Senior Manager Clinical Supply Chain

Thousand Oaks, CA, US
Apr 12, 2019
Required Education
Position Type
Full time
The Senior Manager Clinical Supply Chain reports to Director Clinical Supply Chain Management:
  • Managing department to ensure efficient and effective demand and supply planning operations for clinical supplies.
  • Building and maintaining a professional well-functioning team by providing leadership, guidance and direction
  • Establishing effective cross functional working relationships within Global Clinical Supply Chain Management, with peer groups in ABR and ATO, with Clinical QA, with relevant contacts in Global Development Operations, Global Early Development, Regulatory Affairs, Global Development Site Operations, DPAP.
  • Establishing knowledge base for systems (ERP, IRT, Forecasting) used in GCSCM, and how these interact with in-and external systems

  • Manages team of planners that conduct Demand and Supply Planning for clinical trials managed by Amgen.
  • Guided by general policies and management guidance, independently determines approach to managing daily operations and product budget
  • Accomplishes results through coaching and directing professional team members. Is responsible for staff development, ensures team members receive the appropriate and timely training, allocates resources and is responsible for organizational efficacy.
  • Contributes to clinical supply chain strategy, midterm implementation plan and departmental goals. Translates these into actionable sub departmental and individual goals. Applies the MAP philosophy, tracks progress of team members on projects and goals, provides feedback, prepares and performs individual performance reviews
  • Is accountable for monitoring the operational and tactical clinical supply planning performance, using appropriate key performance indicators. Provides guidance and technical advice and becomes actively involved as required.
  • Ensures that all recurring critical processes (i.e. forecasting, inventory management, reporting) are performed in a timely and efficient manner.
  • Interprets, translates and integrates policies into effective processes and procedures. Seeks continuous improvement, develops and communicate process and documentation improvement initiatives.
  • Manages the relevant interfaces between the internal and external functional groups involved in the clinical supply chain. Works frequently and closely with peers, partners, ATO counterparts and Development/ MA customers at various management levels to set standards, identify and prioritize initiatives/projects and set project time frames.
  • Monitors compliance with agreed processes and procedures. Ensures process documentation is kept up-to-date.
  • Hiring and development of staff, within the budget guidelines
  • MAP process for subordinates
  • Inventory levels per GCSCM strategy
  • Assignment of direct reports to clinical studies, projects and tasks
  • Policies and procedures as they pertain to the planning function
  • Product budget for assigned clinical programs
  • Appropriately staffed, motivated & qualified team
  • MAP documentation and periodic reporting of performance metrics
  • Adequate planning of clinical supplies to ensure timely study starts and ongoing resupplies per subject enrollment plans. Failure to achieve results causes critical delays in management of clinical trials and could harm patients.
  • Efficient (cross functional) processes aligned with global standards & expectations
  • Willing to travel (up to 10% of time)

Basic Requirements:

Doctorate degree and 2 years of logistics, business administration or life science experience


Master's degree and 6 years of logistics, business administration or life science experience


Bachelor's degree and 8 years of logistics, business administration or life science experience


Associate's degree and 10 years of logistics, business administration or life science experience


High school diploma / GED and 12 years of logistics, business administration or life science experience


2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Preferred Requirements:
  • Bachelors or Master's degree or equivalent in logistics, business administration or life science.
  • At least 6 years' experience, preferably in the pharmaceutical industry, with an understanding of demand, supply chain & logistics principles and clinical development processes.
  • At least 3 years of supervisory experience
  • GMP knowledge and understanding of pharmaceutical regulations
  • Experience with ERP systems/ methodology
  • Experience in project management
  • Advanced experience is MS Office applications
  • Experience in Planning applications
  • Experience in working in a cross functional, international environment
  • Fluency in English, both in oral and written communication
  • Strong coaching & management skills
  • Strong communication and presentation skills (verbal & written)
  • Sound relationship management and organizational skills
  • Results oriented, strong adherence to timelines
  • Able to work under pressure
  • Initiator with analytical and problem solving skills
  • Cross functional process-oriented
  • Perseverant person, able to get people to participate and follow procedures
  • Understanding of capacity / resource management
  • Self-leadership & motivation
  • Role model for Amgen's Values & demonstrates leadership practice
  • Team player in cross functional and international setting

Join Us
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.