Field Service Engineer - Chemist

Field Service Engineer - Chemist

Analytik Jena US, an Endress + Hauser Company, is seeking a talented, motivated, customer-focused Field Service and Applications Engineer for the Eastern Region. Perform preventative maintenance, service, installation, training and run chemistry application samples.

This position offers the opportunity to get in on early growth of N. America Analytical Instrument sales and service of parent company’s, Analytik Jena AG, innovative line of Analytical Instruments.  Be part of our Analytical Instrument expansion strategy. Position based out of our Beverly, MA office, or your home-office, preferably in MA, PA or MD.




  • Customer site PMs, service, installations and chemistry applications of instruments, perform IQ/OQ on ICP-MS, ICP-OES, EA and/or TOC analytical instruments.
  • Diagnose instruments via remote diagnostics and phone support
  • Perform customer training and run chemistry samples to support Analytical instrument sales
  • Cross-train to service Life Science thermal cyclers, PCR, imaging, Liquid Handling and/or Lab Automation instruments and systems
  • Cover primarily East region; cover other regions as needed
  • Overnight weekday travel ~ 55-70%



  • Bachelor Degree or higher in relevant Chemistry or Biological sciences or engineering, such as Biochemistry, Biomedical engineering or other relevant majors
  • Will train recent/upcoming Graduate or Lab Chemist or Biologist who has aptitude and attitude to service instruments in the field
  • 2+ years of experience servicing analytical instruments preferred, but not required
  • IQOQ, GMP and/or GLP knowledge helpful
  • Valid driver’s license and good driving record
  • Fitness and ability to lift up to 50 lbs and perform instrument maintenance and repairs

Competitive comp and excellent benefits package, PPO Medical and PPO Dental plans featuring broad network and excellent plan design, Vision Insurance, plus Co paid Disability and Life Insurance. We offer 401(k) match.  Car allowance, Co provides tools, phone and tablet.

Collaboration within our diverse team, and recognition of your individual contributions, comes easily in our mid-size entity, which is situated within substantial privately-held global Company, for the best of both worlds.

Equal Opportunity Employer M/F/D/V