Director, Specialty Patient Outreach

Lake County, IL
Feb 17, 2019
Required Education
Bachelors Degree
Position Type
Full time
To provide leadership and management oversight of the Ambassador and Patient Advocate programs. The Ambassador Program is an extension of the specific product service platform. Ambassadors have primary responsibility/accountability for providing appropriate product related training and enrollment for patients prescribed targeted AbbVie products. Each Ambassador may interact with enrolled patients by telephone, email, in health care practitioner offices, in patient home settings, and/or in a public setting that would be conducive to education and protection of privacy. These interactions will be conducted in one on one, group and caregiver included educational forums, with patients deciding how and whether to participate. The Patient Advocate Program is an educational program designed to learn more about a particular disease state. Patient Advocates provide education and resources to help patients have a productive conversation with their doctors.

Key Responsibilities Include:

  • Responsible for the development and execution of strategies and tactics and for leading a field based organization.
  • Accountability for the success of the Ambassador/Advocate programs as well as compliance and monitoring oversight to comply with the quality system and program guidelines.

  • Bachelor's Degree in Business or related field
  • 10 plus years of employment in the pharmaceutical industry
  • 7 plus years of pharmaceutical sales and marketing experience
  • Advance degree preferred
  • 5 years of experience managing managers

Equal Opportunity Employer Minorities/Women/Veterans/Disabled