Senior Associate Training & Development

Tampa, FL, US
Feb 11, 2019
Administration, Training
Required Education
Associate Degree
Position Type
Full time
Amgen is searching for a Training and Development Senior Associate who will report to the Training and Development Manager and will be based in Tampa, FL, at Amgen's Capability Center.

At Amgen, our mission is simple: to serve patients. Our Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

The Senior Associate of Training and Development works with clients in the Information Systems, Finance and Global Business Solutions functions and the learning community to evaluate and manage training to meet regulatory and security requirements and support training needs based on the strategic direction of the company. This individual manages and continually improves existing programs for staff in coordination with supporting services and in collaboration with other functional Learning and Performance Managers. This role assists Learning Professionals in the identification and tracking of key performance indicators to establish program ROI, contributes to the design and execution of learning programs and supports development of data analytic competencies through training and online content curation.

The selected candidate will work under the direction of Global Learning and Performance management and be responsible for relationship management within defined area of support, conducting performance analysis, ensuring organizational training and supporting change management activities such as communications and engagement activities. This individual may address training compliance issues, support root-cause investigations and provide reporting and metrics to functional leadership and Global Learning and Performance management. The ideal candidate will have good IS acumen and conceptual understanding of DevOps, Agile methodologies, data structures, programming codes, process automation and cyber security.

This individual will liaise with other Global Learning & Performance Managers and Global Learning Services to apply appropriate models, methods and techniques for learning. This person will work with clients to establish and maintain curricula, assignments and training material integration with Amgen's learning management system. This person will conduct needs analysis, performance interviews, and workshops, facilitate learning sessions, design, source and implement curricula, provide content review, evaluate learning and support budget planning.

Basic Qualifications

Master's Degree


Bachelor's degree and 2 years of training and development experience in a regulated industry


Associate's degree and 6 years of training and development experience in a regulated industry


High school diploma / GED and 8 years of training and development experience in a regulated industry

Preferred Qualifications

Experience supporting training requirements for GxP regulations
  • Experience in coordinating and executing multiple learning solutions
  • Experience in analyzing and preparing data for decision-making
  • Experience using data analytic tools such as Tableau
  • Experience working with technology teams or supporting system releases
  • Familiarity with Information Systems terminologies and basic concepts
  • Experience working on teams using Agile methodologies
  • Experience in supporting non-conformance / root-cause investigations
  • Experience in training and staff development
  • Experience working within the biotechnology and/or pharmaceutical industry
  • Solid presentation and facilitation skills
  • Excellent organization skills
  • Ability to work well in teams and collaborate
  • Ability to interface cross-functionally in a dynamic, matrixed environment

Additional competencies/skills:
  • Problem solving/decision making
  • Critical Thinking
  • Analytics and reporting
  • Experience in architecture and execution of training curriculum

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.