Associate Director, GCO Workforce Management
The Associate Director, Workforce Management will partner with leaders and subject matter experts in key enabling functions including Business Insights & Analytics (BIA), Research & Development Strategic Partnership (RDSP) and Human Resources (HR) to develop, maintain and monitor the GCO hiring and resource plan to assure both internal resource and external partnership needs are in line with the GCO strategy of a flexible yet sustainable workforce.
About Bristol-Myers Squibb:
Bristol-Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.
One shared journey is moving us forward at Bristol-Myers Squibb. Around the world, we are passionate about making an impact on the lives of patients with serious disease. Empowered to apply our individual talents and ideas so that we can learn and grow together. Driven to make a difference, from innovative research to hands-on community support. Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.
The Associate Director, GCO Workforce Management reports to the Director, Global Clinical Trial Planning & Operational Execution who is a member of the Global Clinical Trial Planning & Alliance Management leadership team within the Global Clinical Operations (GCO) organization.
Specifically, the Associate Director, GCO Workforce Management is accountable for:
- Partnering with leaders and subject matter experts in key enabling functions including Business Insights & Analytics (BIA), Research & Development Strategic Partnership (RDSP) and Human Resources (HR) to develop, maintain and monitor the GCO hiring and resource plan to assure both internal resource and external partnership needs are in line with the GCO strategy of a flexible yet sustainable workforce.
- Working within Clinical Trial Planning & Operational Execution and across GCO functions to translate BIA resource reporting and forecasting analytics into functional resource and hiring plans aligned with trial prioritization and country and site selection strategies across the GCO portfolio.
- Work with GCO functional leaders to ensure consistency in resource allocation (e.g., manager to line of business ratio, Site Monitor to site ratios, administrative staff, etc.).
- Partnering with BIA and GCO functions to develop, validate, and implement effective resource algorithms across GCO.
- Partnering with enabling functions to develop and implement tools and processes that inform managers and optimize resource planning and transparency within GCO.
- Providing regular communication, reporting and engagement with GCO functional leads to assure that role and functional resource, workload and capacity are understood.
- Direct and/or matrix managerial responsibility of support personnel to ensure effective execution of role.
- Developing productive working relationships with key stakeholders throughout BMS with the ability to think strategically and effectively express his/her views.
- Representing Clinical Trial Planning & Operational Execution as needed in matrix forums, strategic teams or committees (preparatory materials, direct participation, or representative).
- Working with management to foster a culture of core business understanding across a global organization whose focus is in clinical trial execution.
- Engaging and energizing employees through communication of goals, priorities and other business critical information as well as focus on employee value proposition, development and retention activities.
- Developing and promoting a work place culture that values diversity of thought, promotes integrity and creates an atmosphere that supports coaching and fosters accountability.
Experience and expertise required:
- A minimum of a Bachelor's Degree is required. A degree in Life Sciences or equivalent is preferred. At least 8 years in the clinical operations with 2 years of experience in business operations or resource planning is required.
- Robust understanding of the drug development process and clinical operations with an strong understanding of resource planning and management is required
- Experience in matrix management with the ability to engage and inspire others. Good communication skills with a proven ability to effectively engage and manage key internal stakeholders in various functions and geographies. Good presentation and negotiation skills with the ability to timely resolve conflict in a constructive manner.
- Ability to manage multiple projects simultaneously to ensure timely, on-budget execution of tasks. Attention to detail with excellent planning, time management and organizational skills.
- The candidate will demonstrate the ability to adopt a biopharma enterprise-wide and entrepreneurial mindset, to act with speed, accountability and integrity, and to have fun along the way.