Director of Global Scientific Vendor Management and Operations

Bristol-Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.

One shared journey is moving us forward at Bristol-Myers Squibb. Around the world, we are passionate about making an impact on the lives of patients with serious disease. Empowered to apply our individual talents and ideas so that we can learn and grow together. Driven to make a difference, from innovative research to hands-on community support. Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

The Director of Scientific Lab Vendor Management will have end-to-end accountability for the leadership and execution of all clinical biospecimen and imaging operational activities residing within GCO.

• Demonstrated ability and core expertise to provide strong operational strategic direction and leadership of the biospecimen operations, biospecimen logistics and imaging operations teams
• Responsible for ensuring the timely and efficient delivery of all biospecimen and imaging operational aspects of dynamic clinical studies, across all stages (start-up, conduct and close-out), with appropriate quality oversight and standards
• Demonstrated ability to implement innovative improvements to enhance site readiness and training of biospecimen and imaging operational components where needs can fluctuate significantly based on competitive emerging data and complex sample collection strategies
• Influence and align with (but not limited to): Global Clinical Compliance and Continuous Improvement, Global Procurement, Regional Clinical Operations and external partners on standards, processes, and measures to ensure quality
• Monitor trends and performance indicators across portfolio and vendors partners related to challenges and successes across all service categories.
• Responsible for oversight of operational risk identification and mitigation planning. Ensure proactive communication of progress, challenges or changes that may impact timelines to relevant key stakeholders, including GCO Leadership, Procurement, Translational Medicine and Clinical Teams
• Supporting vendor relationship leads in efficient and effective governance meetings, including being a key member and advisor to operational and strategic management committees and additional project meetings and escalations as necessary
• Develop and drive strategies for collaborative continuous improvement initiatives to streamline and improve operational processes across external lab service partners, and vendors
• Support Master Service Agreement/partnership contract negotiations as required

Desired Experience

• A Master's Degree with a minimum of 10 years of clinical development experience is required. Scientific, Financial and Business problem solving experience desired
• Direct line management experience with demonstrated competencies in developing a strong team mission, coaching and developing others
• First-hand knowledge of clinical biospecimen/imaging operations and logistics is highly desired
• First-hand experience of working directly with Contract Service Providers (CSPs), investigators, customers, key opinion leaders and professional staff as well as broad exposure to the pharmaceutical industry required
• Comprehensive GCP and GLP knowledge of regulations and guidelines required
• Demonstrates poise in conflict situations, has the ability to keep an objective perspective, and exercise diplomacy in all interactions
• Strong and effective management of cross-functional, global, multi-cultural teams and demonstrated ability to work and influence within a matrix structure
• Proven experience in managing key internal and external stakeholders (at all levels of the organization) to achieve business objectives
• Highly collaborative leader who regularly seeks insight and perspectives both within and outside of their direct accountability to develop and implement efficient business processes