Pharmacyclics, LLC

Director, Marketing Operations

Sunnyvale, CA, United States
Dec 28, 2018
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
Pharmacyclics is committed to the development and commercialization of novel therapies intended to improve the quality and duration of life and to resolve serious unmet medical needs for cancer patients. Pharmacyclics is a wholly-owned subsidiary of AbbVie (NYSE:ABBV), a global, research-based biopharmaceutical company. Oncology is a key therapeutic area for AbbVie, with a portfolio consisting of three marketed products and a pipeline containing multiple promising new molecules that are being studied in more than 200 clinical trials for over 20 different types of cancer.

More than 1,200 Pharmacyclics and AbbVie research scientists, clinicians, marketing, operations and corporate professionals work in the San Francisco Bay Area. They combine their expertise in immuno-oncology, stem cells, and cell-signaling with their knowledge of bispecific antibodies, antibody-drug conjugates (ADCs), and covalent-inhibitor technologies to discover and develop novel cancer treatments. Together, we are striving to outsmart cancer.

To learn more about us, please visit us at

Director, Marketing Operations

General Position Summary/Purpose:

The Director of Operations supports the commercial organization and ensures flawless execution of customer facing tactical initiatives. This role reports into our corporate office here in Sunnyvale, CA. He/She will work closely with field and home office based commercial colleagues and will have four individuals reporting into them. This is a Sunnyvale, CA based position, and requires professionals that have established management experience, exceptional collaboration skills to interact with multi-functional teams, and exhibit sustainable leadership skills to enable the development of a vision. The key responsibilities for the role are:

1) Strategic oversight and tactical execution of peer to peer education, ad boards and professional congresses and sponsorships

2) Overall management of all contracting processes in support of commercial initiatives

3) Management of commercial medical-legal-review process from concept to fulfillment.

This is an excellent opportunity for an experienced professional seeking to join a high performing team committed to making a difference for the betterment of patients.

Key Accountabilities/Core Job Responsibilities:

  • Strategic oversight and execution of key marketing operations tactics including: advisory boards, professional education (speaker bureau), and major congresses and sponsorships (ASH, ASCO)
    • Responsibilities include: annual strategic planning in collaboration with brand marketing, vendor management, contracting, and tactical execution, tracking and reporting on all metrics
  • Commercial oversight and execution of key commercial processes including training, vendor/system management and tracking and communicating metrics
    • Responsibilities include: commercial accountability for effective medical-legal-review process in collaboration with regulatory partners; commercial contracting; materials management and fulfillment
  • Team Leadership
    • Responsibilities: Attract and retain top talent; coach and develop team to achieve clearly defined goals and expectations; effectively communicate and collaborate across internal cross-functional teams and with joint venture partners to ensure aligned vision and mutually agreed upon accountabilities to achieve exceptional team performance
  • Accountable for being fully knowledgeable of all relevant policies and for abiding by these


  • Bachelors Degree; MBA a plus
  • 10+ years of experience in pharmaceutical/biotech marketing and sales for specialty products; experience in Oncology or Hematology/Oncology preferred
  • 5+ year of experience leading an internal or field team preferred

  • Competencies:
    • Leadership and development : ability to set clear goals and expectations; attract, retain and develop talent; establish and maintain an engaging employee environment
    • Technical expertise : track record of success in all marketing operations functions including strategic oversight and execution of speaker bureau programs, advisory boards and the MLR process; Strong understanding of legal and regulatory environment in pharmaceutical promotions, pharma industry guidelines, and other compliance-related issues
    • Strategic agility : Ability to establish credibility as an internal thought leader on strategic and business issues; ability to develop and execute strategic plans for all marketing operations functions and systems; applies and identifies emerging trends; ability to translate strategic vision into tactical action, identify the highest impact ideas and plans and focus efforts by resource allocation
    • Communication : Listens well; expresses ideas fluently and logically; is open to input and can be depended on for truthfulness; strong interpersonal skills and excellent verbal and written communication skills; able to interact with leadership at all levels of the organization; able to synthesize and concisely communicate complex systems and processes
  • Ability to thrive in a fast paced growth-company environment (sense of urgency, adaptable, champion of change)
  • Adherence to PCYC's Compliance Policies and Procedures and ensuring that the team acts in accordance with our promotional procedures
  • Follows all laws, regulations and policies that govern the conduct of all activities
  • Business travel, by air or car, is regularly required

Equal Opportunity Employer Minorities/Women/Veterans/Disabled