Senior Business Systems Analyst - Strategy Business Technology Solutions

Lake County, IL, US
Dec 28, 2018
Required Education
Bachelors Degree
Position Type
Full time
This position is an enterprise leadership role in AbbVie's Business Technology Solutions (BTS) IT organization. As part of the IT Strategy and Business Management Office organization, the highly energetic and motivated Senior Business Systems Analyst will help shape our IT strategy through digital education, road shows, bench marking, dash boarding, etc. Business outcome is to measure our IT organization's performance, develop insights related to industry trends and benchmarks, and drive opportunities for dashboard improvement.

Key Responsibilities Include :

  • Support the development of a strategy and roadmap for BTS organization performance analytics.
  • Support the development of BTS strategy for rolling out Emerging Technologies to BTS, business customers and external audience.
  • Assists in organizing and conducting Emerging Technologies road shows showcasing technologies such as Artificial Intelligence, Chatbots, Augmented/Virtual Reality, etc.
  • Develop metrics to measure the success of Emerging Technologies communication strategy.
  • Collaborate with BTS Senior Leaders and their direct reports in collecting all the BTS critical metric Data.
  • Lead Monthly Management Business Reviews (MBR) with Executive BTS Leadership team and present key insights and data models to peers and management.
  • Lead and develop a CIO dashboard and regular releases to track Operations and Finance metrics against external benchmarks and stated business objectives.
  • Working with Finance, Infrastructure, Security, Service Management, etc., to define a plan and frequency for industry benchmarking. Responsible to drive the initialization of yearly benchmarks and reporting as part of MBR process, including status of open action items.
  • Develop strategy and establish BTS metrics governance to drive maturity from operational to predictive.
  • Work closely with the BTS Finance organization to support initiatives targeting cost optimization from planning through execution. Inform and influence cost-savings initiatives.
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

  • Bachelor's degree in Business, Computer science or related discipline required. MBA preferred.
  • At least 2-3 years of experience in project management, metrics, benchmarking, dashboarding experience (in tools such as Qlik Sense), software development and deployment.
  • Key competencies include: knowledge of IT Industry. International mindset and enterprise thinking with ability to build credibility within the organization. Strong interpersonal skills. Expertise in development and implementation of processes for metrics collection and reporting.
  • Must be comfortable with ambiguity; demonstrate problem solving and creative thinking skills, and ability to develop models and reporting dashboards.
  • People leadership including performance management and development.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled