Customer Access Specialist - Headquarters FAS - West
Known for its scientific and operational excellence, Regeneron is a leading science-based biopharmaceutical company that discovers, invents, develops, manufactures, and commercializes medicines for the treatment of serious medical conditions. Regeneron commercializes medicines for eye diseases, high LDL-cholesterol, atopic dermatitis and a rare inflammatory condition and has product candidates in development in other areas of high unmet medical need, including rheumatoid arthritis, asthma, pain, cancer and infectious diseases . Summary . The Field Access & Reimbursement environment for specialty biologics has proven to be highly challenging for HCPs and Patients. Payer Formularies and restrictive Utilization Management Criteria including . Prior Authorization Processes, Step Edits, Appeals, detailed Clinical Documentation, Peer to Peer reviews etc. requires dedicated and focused customer facing support through the Field Access Specialist FAS Team. The Field Access Specialist FAS is a critical front-line member of the Regeneron Field Access & Reimbursement team. The primary purpose of this role is to support Health Care Practitioner offices in obtaining appropriate access to Alliance products for patients. Ensuring optimal access, effective pull-through, and understanding of access services and program support as it relates to the Regeneron Alliance product portfolio. Support the company and divisional reimbursement strategy for Regeneron products within various payer segments. The FAS position requires the ability to successfully navigate working across multiple internal stakeholders, sales teams, HUBs, etc. The Field Access Specialist reports to the District Manager of Field Market Access . Responsibilities . Work cross-functionally and collaboratively with Regeneron and Alliance sales organizations Sales Directors and Medical Specialists to act as a process and payer subject matter expert, in efforts to support the healthcare provider segment . Execute a Strategic tactical plan for the execution of Alliance products access and reimbursement initiatives relevant to the defined needs of each respective product and account within the defined customer market . Execute against established performance parameters and monitor personal performance against these agreed parameters . Work closely with REGN, Sanofi and Sanofi-Genzyme partners as assigned . REGN, Sanofi and Sanofi-Genzyme District Sales Managers, Medical Specialists, other FAS, Reimbursement, Marketing and Access team members in assigned geographical areas to insure optimal coverage and customer knowledge of this process and all REGN patient services within defined accounts . Provide appropriate process, payer and specialty pharmacy support services/activities in concert with DMs/MSs field sales , to educate physician offices regarding coverage of alliance products, in efforts to streamline the coverage and specialty pharmacy processes to obtain alliance products . Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for assigned products . Establish relationships within targeted healthcare provider offices to assist healthcare professionals in resolving payer coverage issues that may be barriers to Alliance product access in a manner that complies with Regeneron policies, processes, and standard operating procedures . Maintain knowledge base necessary to ensure support of all access and patient/payer support programs and resources offered for all products . Assist in providing appropriate field insights throughout the development of Market Access marketing support materials as needed . Ensure individual training and knowledge is maintained to the level required to guarantee that personnel are seen as the most knowledgeable team in the industry as it pertains to access and reimbursement across Alliance therapeutic areas as well as future product markets . Ensure training is completed and kept up-to-date with appropriate clinical knowledge of the respective products . Develop and execute annual budget with allocation within respective territory. Requirements . Education and Experience . Minimal educational requirement . Bachelor's Degree . Minimum 5 years' experience in pharmaceuticals and/or sub-cutaneous self-injectable biologics working in a matrix environment - with 2 years Reimbursement experience . Reimbursement experience a plus . Experience in self injectable biologic products a plus . Experience working with products delivered through a Specialty Pharmacy network a plus . Strong collaboration skills required . Background in leadership and effective cross functional teamwork a plus . Established ability to work within an Account Management based structure . Demonstrate excellent interpersonal and collaboration skills Knowledge, Skills and Abilities . Knowledge of CMS policies and processes with expertise in Part D Pharmacy Benefit design and coverage policy . Knowledge of Commercial Insurers, Managed Care, Government, and Federal payer sectors . Knowledge of Integrated Delivery Network/Integrated Health Systems . Strong strategic planning skills . Strong interpersonal skills . Excellent verbal and written communication skills . Ability to rapidly assimilate information in a fast paced environment . Ability to multi-task . Ability to develop and maximize relationships . Demonstrate excellent interpersonal, leadership and coaching skills within a matrix team environment . Previous experience in launching new Specialty Pharmaceutical/ Biologics products or indications . This is an opportunity to join our select team that is already leading the way in the Pharmaceutical/Biotech industry. Apply today and learn more about Regeneron's unwavering commitment to combining good science & good business . To all agencies . Please, no phone calls or emails to any employee of Regeneron about this opening. All resumes submitted by search firms/employment agencies to any employee at Regeneron via-email, the internet or in any form and/or method will be deemed the sole property of Regeneron, unless such search firms/employment agencies were engaged by Regeneron for this position and a valid agreement with Regeneron is in place. In the event a candidate who was submitted outside of the Regeneron agency engagement process is hired, no fee or payment of any kind will be paid . Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.