Manager, BTS Supply Chain Project Management Office

Lake County, IL, US
Dec 06, 2018
Required Education
Bachelors Degree
Position Type
Full time
AbbVie's Supply Chain BTS organization is helping to transform the business by connecting information from packaging lines to patients. This is an exciting opportunity to be a leader in that change. This position will be responsible for establishing and delivering PMO processes and capabilities to improve the Supply Chain BTS organization.

This position is expected to work with minimal oversight and has significant impact on the performance and perception of the Supply Chain BTS organization. This position reports directly to the Director of Supply Chain BTS.

Primary Responsibilities/Duties

  • Deliver the roadmap for Supply Chain BTS demand management, portfolio management, resource management, and operations management capabilities. Overarching program financials and drive business value
  • Deliver the long range planning (LRP) and capital planning activities for the Supply Chain BTS organization. Align with the business to implement a common strategy and plan to achieve business goals.
  • Ensure consistent execution of demand management, portfolio management, resource management, and operations management processes across Supply Chain BTS disciplines.
  • Strong linkage to overall Operations BTS PMO and BTS ePMO to ensure coordinated and consistent program delivery
  • Deliver and communicate the status of the portfolio and value/benefits created by Supply Chain BTS projects.
  • Promote and implement ITIL based processes to ensure cost effective, continuous operation of the Supply Chain systems.
  • Align with Application Managed Services Organizations to ensure overall application support and health.
  • Coach and mentor Supply Chain BTS leaders, employees, and contractors on standard processes and PMO best practices for running an IT organization like a business.
  • Maintain a balance scorecard to illustrate and monitor Supply Chain BTS performance.
  • Benchmark Supply Chain BTS performance against industry, AbbVie BTS, and peer IT organizations.
  • Effectively communicate current BTS performance capabilities and opportunities for improvement to executive level business leaders.
  • Work directly with the Director of Supply Chain BTS to translate performance goals into process improvement initiatives.
  • Measure, monitor and manage business partner satisfaction and develop/manage action plans to improve as applicable.

  • Degree or an equivalent combination of education and work experience.
  • Minimum of 10 to 12 years of work experience including project management, portfolio management, strategic planning, and application support.

Skills/Experience Requirements

  • Strong understanding of the disciplines necessary to run an IT organization.
  • Broad awareness of the IT industry and IT maturity models.
  • Hands-on experience with project and portfolio management.
  • Demonstrable knowledge of application support best practices.
  • Experience supporting one or more global applications.
  • Working knowledge of ITIL processes.
  • Ability to communicate and persuade Business and IT executives.
  • Ability to work cross functionality to achieve performance improvement objectives.
  • Experience planning and implementing process improvement initiatives.
  • Track record of driving deliverables to conclusion and managing issues within a team.
  • ITIL and PMP certifications preferred.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled