Field Application Scientist

Sudley Springs, VA
Nov 16, 2018
Required Education
Bachelors Degree
Position Type
Full time

We are currently seeking an outstanding Field Applications Scientist based in the greater Boston area to provide exceptional sales and customer support for our revolutionary protein analysis instrumentation. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for several product families. A strong background in immunoassays/proteomics is needed, along with the ability to communicate technical information to varied scientific audiences. The ideal candidate is an energetic, dependable and enthusiastic team-player, who’s savvy about innovative technology.

Key Responsibilities:

  • Empower scientists by training on instrument use, assay development and data analysis for ProteinSimple’s Simple Plex, Luminex, Simple Western and Biologics instruments
  • Develop and nurture positive relationships with customers in assigned territory; foster increased product usage
  • Support sales efforts through technical presentations and product demonstrations
  • Accompany Sales Representatives in customer laboratories to provide technical and applications assistance
  • Provide post-sales assay development and troubleshooting support for customers in-person, via phone and email
  • Contribute customer feedback to marketing, product development and software teams
  • Assist in creation and review of technical literature and training resources
  • Create and maintain customer support information using our CRM (SalesForce)
  • Communicate effectively with customers and team members

Education and Experience:

  • Minimum 5 years hands-on experience with immunoassays and protein characterization assays is required
  • Strong understanding of various protein analysis techniques including western blots, Luminex, ELISA, FACS, capillary electrophoresis is desired
  • Substantial knowledge of current scientific literature and life science methods and applications
  • Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus
  • Ability to multi-task and prioritize is required
  • Excellent time management, organizational, verbal and written communication skills
  • Experience in training and teaching
  • Ability to travel 50% of the time
  • Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field. MS/PhD and Field Applications Scientist experience is preferred.