National Sales Trainer

Employer
AbbVie
Location
Lake County, IL, US
Posted
Nov 03, 2018
Ref
1808140
Required Education
Bachelors Degree
Position Type
Full time
The Uterine Fibroid National Sales Trainer supports the Women's Health franchise in the design and delivery of training solutions to a field sales organization. An NST is accountable to the Director, Franchise PPD Training and the Franchise/Brand Sales and Marketing Leaders (SDs/RMs, Marketing Directors) to ensure both T&D and Brand Strategy is effectively represented in all training programs and solutions. In addition to developing and supporting the UF training plan, the UF trainer will assist will all Women's Health training needs as needed.

Key Responsibilities Includes:

  • Responsible for implementing and maintaining the effectiveness of the quality system by:
  • Understanding and adhering to the Code of Business Conduct, Operating Guidelines and PDMA guidelines.
    Relationship Building/Stakeholder Management
  • Actively sets mutual expectations with T&D's Business Partners including the field and home office groups so that working relationships are constructive and productive
  • Builds trust and credibility with Business Partners through regular interaction and is evidenced by feedback and proven working partnerships
  • Builds a sense of team within T&D demonstrated through mutual respect and support of peers and others
  • Leverages T&D core platforms and content within the specific Franchise/Brand training products limiting "reinventing the wheel" as appropriate
  • Demonstrates direct and open communication within T&D and with all Business Partners resulting in positive relationships and mutual understanding and agreement
    Performance Coaching
  • Provides candid and specific verbal performance feedback resulting in training participants being aware of strengths and weaknesses including a plan for improved performance
  • Provides written evaluations that are specific, highlighting strengths and addressing areas for improvement which training participants can act on resulting in improved performance
  • Recognizes the skill level of training participants and adjusts coaching and training techniques to meet the needs of individuals
  • Helps to develop Guest Trainers by providing them a meaningful role in the class, one-to-one coaching including performance feedback
  • Acts as a mentor to other NSTs and "leads through teamwork" cultivating and maintaining positive peer-to-peer relationships
  • Classroom leadership: Demonstrates the ability to effectively address coaching challenges - behavioral, over-achievers, low performers - so that the entire class is able to benefit, progress and learn
  • Demonstrates ability to 'lead without authority' evidenced by interactions with Business Partners such as marketing and sales leadership
  • Demonstrates leadership of class room sessions including time management, speakers, partners, during all meetings and training classes
    Strategy
  • Demonstrates and applies knowledge of all T&D Business Partner (e.g. marketing, field leadership) businesses, strategies and priorities
  • Facilitates integration of T&D activities into business planning and the actual business plans of brand teams
  • Adheres to and links solutions to defined business partner/brand strategies in the classroom, at sales meetings and in the field
  • Seeks innovative solutions to capitalize on business opportunities
    Performance Learning
  • Designs, develops and delivers learning solutions that increases effectiveness and credibility of participants
  • Adheres to adult learning principles and sound training design
  • Demonstrates versatility and flexibility so that obstacles are overcome and expected res ults are produced
  • Increases personal effectiveness through formal and informal development
  • Recognized not only as product and disease-state expert but also as an expert in non-therapeutic areas such as customer and business skills
  • Builds, strengthens and transfers knowledge and skills


Basic:

  • Bachelor's degree
  • Advanced knowledge and exposure to science or health sciences is necessary to successfully develop training content that develops pharmaceutical product knowledge.
  • Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP)
  • 3 years of field sales experience and achievement of Level 2 Rep status
  • District Sales Training or guest trainer during Initial Sales Training
  • High performing sales track record and strong understanding of what drives success in a commercial organization
  • Demonstrated ability to work with a variety of individuals at all levels of management--both in the field and in marketing--to gain consensus on training program development and delivery
  • Learning agility to adapt to new products, markets, and develop innovative approaches
  • Proven ability to integrate business trends, brand strategies, and marketplace drivers into plans that drive competitive advantage to the organization
  • Exceptionally skilled at gaining stakeholder alignment to develop partnerships and align training with the business strategy
  • Strong communication and platform skills (public speaking and facilitation skills a plus!)
  • Comfortable learning technology quickly
  • Proficient in Microsoft office and Webex programs
  • Competent in project management and juggling multiple projects at a time.

Preferred:

  • Bachelor's degree in Science


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Travel:
  • 25%