Pharmacyclics, LLC

Manager, Sales Operations

Sunnyvale, CA, United States
Oct 25, 2018
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
Pharmacyclics is committed to the development and commercialization of novel therapies intended to improve the quality and duration of life and to resolve serious unmet medical needs for cancer patients. Pharmacyclics is a wholly-owned subsidiary of AbbVie (NYSE:ABBV), a global, research-based biopharmaceutical company. Oncology is a key therapeutic area for AbbVie, with a portfolio consisting of three marketed products and a pipeline containing multiple promising new molecules that are being studied in more than 200 clinical trials for over 20 different types of cancer.

More than 1,200 Pharmacyclics and AbbVie research scientists, clinicians, marketing, operations and corporate professionals work in the San Francisco Bay Area. They combine their expertise in immuno-oncology, stem cells, and cell-signaling with their knowledge of bispecific antibodies, antibody-drug conjugates (ADCs), and covalent-inhibitor technologies to discover and develop novel cancer treatments. Together, we are striving to outsmart cancer.

To learn more about us, please visit us at

Manager, Sales Operations

General Position Summary/Purpose:

The Manager of Sales Operations will be responsible for driving and measuring sales force performance, as well as providing subject matter expertise and insights with a primary focus on Analytics, Reporting, and Incentive Compensation. Additionally, the Sales Operations Manager contributes to cross-functional initiatives including Targeting, sales force structure, sizing, deployment, and business planning.

Key Accountabilities/Core Job Responsibilities:

  • Develop and implement analysis that identify national and sub-national drivers behind sales performance including sales trends, market share and customer segments.
  • Manage all Sales Operations processes and activities that drive incentive compensation and insights for business planning including alignments, sales crediting, reporting, and targeting.
  • Support the field sales force by being the primary point of contact for all Sales Operations deliverables.
  • Develop training, communication and support plans that influence adoption of field efficiency tools.
  • Partner effectively and collaborate with cross-functional teams like Data Management, Market Analytics, Market Access, Training and IT to provide holistic approach on business situations that affect Sales Operations deliverables.
  • Champions compliance, effectiveness, and efficiency in process and policies


  • BA or BS degree required, MBA, Masters is preferred
  • 3+ years of analytics experience, preferably in the Pharma/BioTech industry
  • Proficiency in reporting and data analytics tools like Excel, SAS, Tableau, Business objects
  • Experience with 3rd party pharmaceutical data like IMS Sales Data. Knowledge of medical/retail claims data a plus
  • Demonstrated ability to structure and conduct analyses to generate insight and recommendations
  • Exceptional ability to manage multiple projects in a fast-paced environment, with changing priorities and significant time pressures
  • Strong communication skills (both verbal and written) required along with strong project/process management skills.
  • Previous experience in oncology is required and experience specifically in hematology is a plus

Equal Opportunity Employer Minorities/Women/Veterans/Disabled