Bristol-Myers Squibb Company

Manager, Operational Excellence - CL.KM

Location
New Brunswick, NJ
Posted
Oct 11, 2018
Ref
R1510519
Discipline
Engineering, Science/R&D
Required Education
Bachelors Degree
Position Type
Full time

At Bristol-Myers Squibb, we're creating innovative medicines for patients who are fighting serious diseases. We're also nurturing our own team with inspiring work and challenging career options. No matter our role, each of us makes a contribution. And that makes all the difference.

Position: Manager, Operational Excellence

Location: New Brunswick, NJ

Hiring Manager: Abdul Alzindani

Reporting to the GPS Operational Excellence Director, this position will lead strategic and operational priorities for OpEx PMO. This position will be responsible building and deploying Change Leadership (CL) and Knowledge Management (KM). The position will partner with other OpEx PMO leaders and business leaders and stakeholders to develop, deploy and manage a CL program focused on select change leaders and a well-structured KM program focused on enabling OpEx PMO's systemic knowledge sharing across Global Product Development and Supply (GPS).

Job Duties/Responsibilities:

• Build and execute strategy for Change Leadership with the goal of enabling change leaders to learn and apply the basics of Change Leadership

• Build and execute strategy for Knowledge Management for the OpEx PMO team to enable systemic documentation, sharing and leveraging OpEx PMO knowledge across GPS

• Develop and deploy training for both CL and KM (virtual, classroom and on the job training)

• Coach and mentor select leaders of change initiatives in the application of CL to enable effective and timely execution of those initiatives

• Serve as a subject matter expert on KM and mentor other GPS organizations that have the need for KM with the goal of building the skills of those organizations

• Develop and deploy structured competency development for both CL and KM with the goal of enabling every GPS organization to build their internal expertise

• Train and develop other trainers to embed the skills in each GPS organization

• Develop and deploy process to continue improving the training standards

• Develop and deploy process to capture and easily share best practices, and case studies for CL and KM

• Develop and implement installation and realization metrics to show effectiveness of CL and KM

• Build and effectively leverage CL networks across GPS

• Act as a coach and mentor for key GPS initiatives requiring expert guidance

• Lead and or contribute to other prioritized OpEx PMO work as required

• Partner with other OpEx Directors and team members to ensure standardization and continuous improvement the CL and KM processes

• Apply CL methods to ensure effective execution of OpEx and to promote a culture and mindset of operational excellence and continuous improvement

Job Qualifications:

• Scientific or Engineering Bachelor's degree

• Minimum of 7 years of experience in CL and KM with preferred application in the pharmaceutical industry

• Demonstrated success developing CL & KM training and competency development strategy

• Strong trainer with practical application to balance theory and application

• Deep knowledge of CL & KM approaches

• Demonstrated success in knowledge management and systemic knowledge sharing

• Demonstrated success in increasing CL skills across the organization

• Ability to collaborate across boundaries (both internally and externally)

• Demonstrated success in coaching and influencing team members and project leaders

• Demonstrated success using CL to enhance the success of change initiatives

• Track record of success in the rigorous planning, execution and timely delivery of enterprise level projects and programs

• Demonstrated success leading change (both cultural and technical) to achieve full realization

• Demonstrated success working with outside organizations to leverage external best practices

• Builds relationships, able to negotiate & influence, and manage change in matrix environment

• Technical Fluency - Develops requirements for IT tools and monitors the effectiveness and use of IT tools and systems as they apply to KM, and suggest improvements

• Awareness of KM tools and exposure to Database, Infrastructure concepts

• Demonstrated proficiency in managing portfolio of projects and in leading change through others to achieve full realization

• Superior written and verbal communication, presentation, facilitations, and interpersonal skills

• Required travel of about 35% of the time

Essential Leadership Capabilities:

Enterprise Mindset: The ability to make decisions, set priorities and share resources based on what will benefit the whole. Capable of building and maintaining networks within and outside of the organization to both strengthen the understanding of the big picture and leverage diverse perspectives, experiences and expertise to maximize performance.

Change Agility: Capable of constantly thinking ahead and scanning the environment for opportunities. The ability to navigate ambiguity for themselves by demonstrating smart risk taking and personal resilience. Lead others through change by continuously creating the context and engaging individuals.

Authentic Leadership: Capable of building legitimacy through cultivating honest relationships. Ability to generate trust by demonstrating the highest level of consistency between their words and their actions and maintaining integrity, especially under pressure. They role model and promote an environment of openness.

Talent Development: Capable of maintaining a current and strategic view of talent management, aligned with the organization's priorities. This includes an understanding of the needs and diversity of the organization's current and future talent. Ability to proactively develop talent across the organization and engage external talent.

Enterprise Mindset: The ability to make decisions, set priorities and share resources based on what will benefit the whole. Capable of building and maintaining networks within and outside of the organization to both strengthen the understanding of the big picture and leverage diverse perspectives, experiences and expertise to maximize performance.

Change Agility: Capable of constantly thinking ahead and scanning the environment for opportunities. The ability to navigate ambiguity for themselves by demonstrating smart risk taking and personal resilience. Lead others through change by continuously creating the context and engaging individuals.

Authentic Leadership: Capable of building legitimacy through cultivating honest relationships. Ability to generate trust by demonstrating the highest level of consistency between their words and their actions and maintaining integrity, especially under pressure. They role model and promote an environment of openness.

Talent Development: Capable of maintaining a current and strategic view of talent management, aligned with the organization's priorities. This includes an understanding of the needs and diversity of the organization's current and future talent. Ability to proactively develop talent across the organization and engage external talent.