Associate Director, RQS Business Services

Lake County, IL, US
Oct 07, 2018
Required Education
Bachelors Degree
Position Type
Full time
The RQS Business Services Associate Project Director leads one RQS business consulting solution offerings in support of RQS cross-functional initiatives. Serves as a trusted project manager to RQS management for strategy, design and implementation of business process and change initiatives. Manages cross-functional IT or business process projects to ensure business value delivery. Demonstrates knowledge of RQS business functions and provides project management leadership within RQS across multiple functions and associated partners.

Key Responsibilities Include:
  • Identifies, plans, and executes multiple cross-functional RQS projects to achieve business results. Leads one solution offerings, whether related to business strategy, project/program/portfolio management, Integration/Alliance Management, or related offering(s) provided as part of an internal RQS business consulting group.
  • Works independently in a role that demonstrates organizational influence within or across RQS functions. Transforms concepts into executable initiatives, and drives definition of project scope, timeliness and deliverables. Seeks input from and forges agreements among sponsors regarding initiative goals and objectives.
  • Develops project proposals, cost estimates, and schedules leveraging experience in project management. Shepherds proposals to ensure appropriate prioritization within the RQS project portfolio. Prepares status reports and dashboards using standard templates. Tracks risks and mitigation plans; tracks issues and facilitates resolution; schedules team meetings; establishes agendas, keeps minutes.
  • Leads project teams effectively. Indirectly manages staff; escalates and drives resolution of project issues. Demonstrates effective group facilitation skills and ability to drive consensus among team members regarding process changes.
  • Possesses a working knowledge of each of the RQS business functions. Demonstrates knowledge of the product life-cycle, Regulatory, Quality and Safety business processes, and regulations in the RQS functions. Monitors execution of the business performance improvement portfolio for cross-RQS projects. Works with RQS management to develop long-term strategies for business performance optimization within RQS.
  • Develops compelling value propositions and business cases for proposed initiatives. Collaborates effectively with management, Subject Matter Experts (SMEs), Quality Systems and peers to design cross-functional solutions
  • Effectively frames complex issues for decision-makers. Prepares and delivers effective management presentations that lead to actionable results.
  • Develops RQS cross-functional project proposals for the Long Range Planning (LRP) and budget planning efforts in support RQS function. Interacts with peers and stakeholders to drive efficient allocation of resources across related and partner functions such as IT and Finance.
  • Creates information sharing opportunities with RQS function project managers to help enhance business relationships, business consulting, project management, and process design skills across RQS.

  • Bachelor's degree required. Advanced degree preferred. Certification a plus. Project Management Institute (PMI) Project Management Professional (PMP) certification preferred.
  • 7 years project/portfolio management or related experience required. 5 years in Regulatory Affairs, R&D Quality Assurance, or Safety functions preferred. 5 years in pharmaceutical, healthcare or regulated industry preferred. Knowledge of pharmaceutical regulations, e.g., FDA and EMA and their impact to organization processes and technology tools preferred. Knowledge of Continuous Improvement/Lean Six Sigma concepts preferred.
  • Proven 3 years in a leadership role with strong management skills required. Experience serving as a business management consultant preferred.
  • Strong communication skills, both oral and written required. Ability to craft compelling business cases and sell new ideas preferred.
  • Extensive project planning and management experience including successful implementation of business and/or technology initiatives preferred.
  • Experience analyzing complex business problems and facilitating the design of innovative solutions preferred.
  • Experience working in a complex and matrix environment required. Demonstrated ability to lead multi-divisional and multi-functional teams with global aspects required.
  • Experience facilitating process modeling and redesign initiatives preferred. Training and/or experience with process modeling tools preferred.
  • Experience in managing functional budgets and developing budget forecasts preferred.

Note: Higher education may compensate for years of experience

Equal Opportunity Employer Minorities/Women/Veterans/Disabled