Eli Lilly and Company

Medical Science Liaison, Diabetes - Boston

Boston, MA, United States
Oct 05, 2018
Required Education
Position Type
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Scientific Experts (SEs) have special needs for in-depth and cutting edge information, because these health care professionals design and implement novel research and educate colleagues and students. The Medical Science Liaison (MSL) program is specifically designed to meet these needs through a field-based group of medical professionals with deep content knowledge about Lilly and competitor products and current issues in the therapeutic areas they represent - diabetes and related cardiovascular disease. The MSL also gathers feedback and insights from SEs, to better inform Lilly's research and potentially influence overall strategic direction of the company. By providing answers that matter and facilitating scientific exchange between industry and the academic community, the MSL's have the opportunity to shape the future of healthcare with needed information that addresses important clinical and scientific questions.


Maintain and effectively communicate deep scientific knowledge
  • Engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent
  • Establish reputation as a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific knowledge requested and desired by your customers
Excel at customer engagement and support medical/scientific information needs of scientific experts
  • Act as one of the primary interfaces between Lilly medical and scientific experts to deliver the best in class customer experiences
  • Answer customer questions by providing deep and advanced disease state and product information.
  • Connect SEs with other Lilly resources or internal business partners as appropriate and identify possible collaborative research or external collaborations
Strategic vision and leadership
  • Synthesize complex data and effectively communicate meaningful clinical insights and unanswered customer questions that you receive from SEs to Lilly medical and cross-functional teams.
  • Use creative problem solving skills and utilize internal resources effectively to execute upon solutions, as well as a principle based decision-making approach to make decisions independently or escalate them appropriately
  • Cultivate internal networks and collaborate effectively across functions with an active contribution to medical planning and strategy in the affiliate
Territory ownership
  • Demonstrate strategic analysis, planning, and prioritization to maximize efficiency
  • Implement and evaluate a strategic territory plan-prioritizing core MSL activity and take personal accountability for results
  • Territory covers: Massachusetts, Maine, New Hamshire, and Rhode Island; 90% of time spent in Boston.

Basic Qualifications
  • Advanced degree in health sciences (PharmD, M.D., Ph.D. in a medically related field) required with 2-3 years of relevant clinical or therapeutic area experience desired. Masters or Bachelors level degree in health sciences (RN, RPh, PA, Certified Diabetes Educator, NP, etc.) considered if 5 or more years clinical and/or medical information experience in relevant therapeutic area is present.
  • Valid driver's license and acceptable driving record
  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Additional Skills/Preferences
  • Position requires ability to travel up to 70%, as well as work 4 to 6 weekends a year.
  • Intellectual curiosity and intelligence about diabetes and related cardiovascular disease
  • Highly motivated and capable of comprehending large amounts of scientific content which is then communicated in a clear, concise fashion.
  • Significant direct experience in servicing customer needs for complex information.
  • Demonstrated ability to work with often demanding or difficult clients.
  • Significant experience and success in self-managing priorities and multi-tasking projects.
  • Strong teamwork/interpersonal skills.
  • Advanced presentation and computer skills with expertise in literature identification and evaluation.
  • Significant experience in professional networking with positive mutually beneficial outcomes.
  • Experience in field-based environments highly valued.
  • Familiarity with integrated health systems, the academic community, and the medical research and medical education process highly valued.
  • Effective verbal and written communication skills.
  • Strong interpersonal skills including high emotional intelligence), with the ability to engage in professional relationship building and networking

Additional Information
  • The position is field-based 70% required travel (car and plane) to manage assigned geography. Applicants should have access to the Boston airport and live within the Boston Metro area. Ability to use field-based electronic or other communication tools for all aspects of the job is critical.
  • Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status