Quality Assurance and Regulatory Specialist

Berkeley, CA
Competitive package including stock options, 100% company-paid health insurance and 10% bonus target
Sep 24, 2018
Required Education
Bachelors Degree
Position Type
Full time

Ripple is looking for a Quality Assurance and Regulatory Specialist to develop and manage Ripple’s quality management system, regulatory documents, recipes, databases, and programs. This is a full-time position based out of our headquarters in Berkeley.


  • Oversee and master the Ripple quality management system, including products, suppliers and new products risk analysis, creation of product specifications, and communication to internal and external stakeholders
  • Be the master of document control and quality workflows, ensuring correct processes are followed in a timely manner, and providing support to all departments
  • Audit suppliers when needed


  • Manage the supplier approval process for quality: request and maintain suppliers documents database, evaluate suppliers’ risk, create ingredients risk analysis and give food safety and quality recommendations for product development. Participate in suppliers’ audits.
  • Review formulas, packaging and process SOP, ensuring accuracy, completeness and compliance with regulation, external and internal standards (including claims, Kosher, Non-Gmo, gluten-free…)
  • Provide knowledge of FSMA regulations, stay informed of regulatory changes and communicate upcoming changes to the teams
  • Ensure document control processes are compliant with the regulation, implemented and followed in a timely manner. Train new employees to the document control system.
  • Support Root Cause Analysis, Corrective and Preventive Actions for product deviations. Ensure products are put on hold and issues are addressed correctly and escalated as required.
  • Organize quality’s department data and manage KPI
  • Participate and contribute to continuous improvement of department
  • Help quality and commercialization team as needed
  • Play the role of janitor, receptionist, IT-person, printer-jam-clearer, and general pitcher-inner alongside everyone else at Ripple!


  • A minimum of 3+ years’ experience in Quality in a manufacturing environment
  • Bachelor's of Science or equivalent combination of education and experience
  • Working knowledge of quality management systems, food safety and document control
  • Knowledge of FDA and cGMP regulations
  • HACCP certified
  • Experience in problem solving techniques and writing work instructions
  • Proficiency in Microsoft Office
  • Strong communication and interpersonal skills
  • Organization and impeccable attention to detail
  • Ability to write, review and revise SOPs
  • Willingness for occasional travel to co-packer and suppliers (~10%)
  • Finally, you need to be ready to roll-up your sleeves and do whatever needs to be done, because, despite our early successes, this is still a start-up!

Bonus points if you have:

  • PCQI certification
  • GFSI schemes experience
  • Prior experience developing a management system and culture that emphasizes quality, continuous improvement, and high performance
  • Experience in labelling, working with product development teams
  • Experience in audit
  • Experience reading, analyzing and interpreting governmental regulations, general business periodicals, professional journals or technical procedures