Commercial Training Manager, Neurology Product Training

Cambridge, MA, United States
Sep 18, 2018
Required Education
Bachelors Degree
Position Type
Full time
Commercial Training Manager, Neurology Product Training

Ipsen Biopharmaceuticals Inc.

Job Description:

Position Summary

The Manager of Neurology Product Training is responsible for the development of all product, disease state and competitive landscape training for all field personnel for the training of the Neurology Portfolio. This role is the primary facilitator for classes and pull through of learning programs.

Essential Functions


Responsibilities will include, but are not limited to, the following:
  • Coordinate and executes the delivery of field force training programs
  • Contribute to the design, development, and analysis of training across functions and supports training efforts that drive improvements in field force effectiveness
  • Work closely with the HR team and the Training and Development Lead to maintain and deliver training content via the following platforms:
    • IPSEN Global Learning Platform (Cornerstone LMS)
    • Brainshark rapid eLearning development and deployment
    • MyIPSEN iPad application (Scrimmage Playbook)
    • Adobe Connect Virtual Classroom
  • Monitor program budgets and upwardly manage project scope as needed
  • Supply feedback and insights from training sessions to the Training and Development Lead to inform the design of future training programs
  • Comply with all laws, regulations and policies that govern the conduct of Ipsen U.S. staff


  • Bachelor's degree

  • 1 - 3 Years: Operations or Analytics, Sales Training Experience, Sales Representative Experience, First Line Sales Leadership

Core Competencies (Specific knowledge, skills and abilities that enable an individual to effectively perform the job)

  • Launch experience preferred
  • Commercial partnerships, such as co-promotes or alliances, a plus
  • Significant experience working with cross-functional groups made up of two or more of the following: Marketing, Sales, Medical Affairs, Market Research, or Finance
  • Excellent quantitative abilities and excellent communication skills (written, verbal and presentation)
  • Proven track record of strong execution and results
  • Ability to combine big-picture, long-term orientation with understanding of details, and sense of urgency to deliver quality results
  • Strong project management skills
  • Demonstrated ability to motivate teams, foster collaborative environment, negotiate and influence in a matrix environment, exercise tact and diplomacy in stressful situations
  • Strong executive presence and ability to communicate to all levels of the organization
  • Ability to foster cross-functional collaboration and be viewed as a strategic partner
  • Excellent organizational, interpersonal, and communication skills.
  • Experience of leading a team, working with field sales forces and managing a budget
  • Shows ability to use appropriate interpersonal styles and techniques and is able to modify one's behavior to gain acceptance of ideas or plans
  • Demonstrated ability to think strategically, learns quickly, and succeeds in fast-paced and uncertain environments
  • Ability to function effectively as a team player while leading organizational change
  • Demonstrated leadership skills: ability to manage and lead others that are not direct reports; work and communicate effectively with stakeholders in a matrix environment
  • PC literacy required; expert MS Office skills (Outlook, Word, Excel, PowerPoint, Project)
  • Regularly required to operate standard office equipment (personal computer, photocopy machine, fax machine, etc.)
  • Ability to work on a computer up to 7 hours a day
  • Regularly required to sit for long periods of time and occasionally stand and walk
  • Regularly required to use hands to operate computer and other office equipment
  • Close vision required for computer usage
  • Occasionally required to stoop, kneel, climb, and lift up to 25 pounds

The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.

Ipsen Biopharmaceuticals, Inc. is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, sexual identity, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable federal, state or local law.

Ipsen Biopharmaceuticals, Inc. conducts background screening, reference checks, and drug testing as part of its pre-employment screening process. This description is not intended to be constructed as an exhaustive list of duties, responsibilities, or requirements for the position. This position may change or assume additional duties at any time. The employee may be requested to perform different or additional duties as assigned.

All Employees are expected to adhere to all company policies and act as a role model for company values.

IPSEN is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.