Bristol-Myers Squibb Company

Training Lead

Princeton, NJ, US
Sep 16, 2018
Administration, Training
Required Education
Bachelors Degree
Position Type
Full time
About Bristol-Myers Squibb:

Bristol-Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.

One shared journey is moving us forward at Bristol-Myers Squibb. Around the world, we are passionate about making an impact on the lives of patients with serious disease. Empowered to apply our individual talents and ideas so that we can learn and grow together. Driven to make a difference, from innovative research to hands-on community support. Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.


This role will report to the Director of Clinical Training, Process & Continuous Improvement who is a member of the Global Clinical Compliance & Continuous Improvement (GCC&CI) leadership team under Global Clinical Operations (GCO). With the complexity and volume of training requirements related to Clinical Operations and Good Clinical Practice, including demanding systems and processes, this role will take a risk-based and learner-focused approach to the training strategy for GCO. In addition, in the context of ICH E6(R2), this role will ensure appropriate documentation of training with the support of the R&D Learning organization. Responsibilities will include:
  • Establish a baseline of current role-based training requirements and curricula, training programs and platforms. Get feedback from users across GCO and key cross functional skakeholders. Get familiar with ongoing enhancements and process improvement work streams. With that knowledge, and in collaboration with key internal stakeholders and support teams, develop a robust training framework for GCO. This framework will leverage role-based, task-based, just-in-time training techniques to ensure training effectiveness as well as effective use of GCO personnel's time.
  • Develop, implement, and maintain a robust certification program for GCO site-facing personnel.
  • Develop, implement, and maintain a robust GCO-specific and role-based onboarding program for GCO personnel. Similarly, develop, implement, and maintain an off-boarding process that helps ensure knowledge management of critical GCO functions.
  • Work with R&D Learning, SAP SuccessFactors, Regional Clinical Compliance, and GCO Subject Matter Experts centrally and regionally to deliver training using appropriate tools. Over time, help evolve the training experience of GCO personnel.
  • Continuously track training compliance and monitor training/on-boarding effectiveness in order to adjust the framework as needed. Work with the Communications Lead to keep GCO leadership teams and line managers informed of status.
  • Work with management and Global Quality to foster a cross-functional mindset of Quality Excellence, Quality by Design, Inspection Readiness at all times, and Growth Mindset.

  • A minimum of a Bachelor's Degree or equivalent is required. A degree in Life Sciences or equivalent is preferred. At least 3 years in the pharmaceutical industry. Experience in clinical trial operations and/or Good Clinical Practice is preferred.
  • Good understanding of the drug development process and clinical operations.
  • Experience in training is required with the ability to engage and inspire others. Good communication skills with a proven ability to effectively engage and manage key internal stakeholders (in various functions and geographies). Good presentation and negotiation skills with the ability to timely resolve conflict in a constructive manner.
  • Ability to manage multiple projects simultaneously to ensure timely, on-budget execution of tasks. Attention to detail with excellent planning, time management and organizational skills.
  • The candidate will demonstrate the ability to adopt a biopharma enterprise-wide and entrepreneurial mindset, to act with speed, accountability and integrity, and to have fun along the way.