Pharmacyclics, LLC

Senior Manager, Facilities - Site Services

Sunnyvale, CA, United States
Sep 13, 2018
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
Pharmacyclics is committed to the development and commercialization of novel therapies intended to improve the quality and duration of life and to resolve serious unmet medical needs for cancer patients. Pharmacyclics is a wholly-owned subsidiary of AbbVie (NYSE:ABBV), a global, research-based biopharmaceutical company. Oncology is a key therapeutic area for AbbVie, with a portfolio consisting of three marketed products and a pipeline containing multiple promising new molecules that are being studied in more than 200 clinical trials for over 20 different types of cancer.

More than 1,200 Pharmacyclics and AbbVie research scientists, clinicians, marketing, operations and corporate professionals work in the San Francisco Bay Area. They combine their expertise in immuno-oncology, stem cells, and cell-signaling with their knowledge of bispecific antibodies, antibody-drug conjugates (ADCs), and covalent-inhibitor technologies to discover and develop novel cancer treatments. Together, we are striving to outsmart cancer.

To learn more about us, please visit us at

Senior Manager, Facilities - Site Services

General Position Summary/Purpose:

The Senior Manager, Site Services is responsible for identifying the administrative need of PCYC Corporate headquarters and one remote location in SSF, and ensuring high quality, efficient and cost effective services are provided. This person will be responsible for managing Office services, materials handling, and office equipment to support company requirements. Manage the activities of Shipping & Receiving area. Monitor the cost, schedules and performance of major suppliers and vendors supporting our offices. Ensures materials are ordered on time and in stock. Interacts with landlord and property management companies to provide a strong liaison to PCYC. Oversee space planning and plan for growth, including work with architect for space design and execution.

Key Accountabilities/Core Job Responsibilities:

  • Manage Shipping & Receiving and warehouse inventory.
  • Materials functions: Ensure adequate programs are in place to keep operations fully stocked with lab supplies, administrative supplies, chemicals and other drug ingredients, and all other general supplies. Ensure adequate programs are in place for shipping of products and other correspondence related to clinical operations.
  • Organize and plan any necessary moves. Perform space planning as needed.
  • Source new vendors and evaluate all vendor performance on a regular basis.
  • Manage and track all Facilities related Purchase Orders and Contracts to make sure sufficient funding for daily operation need and projects.
  • Maintain and assign efficient supply of stock room materials, obtains the best possible quality at best value.
  • Manage the front desk: Establish an optimized schedule for the front desk receptionist.
  • Maintenance of office equipment: Provide direction and staffing to support the office equipment at PCYC, including user training and maintenance program. Ensure proper maintenance contracts are in place to support the equipment.
  • Janitorial: Responsible for management and coordination of services provided by the janitorial company, address concerns and issues related to service levels, costs and adherence to contract requirement. Direct the day porters as needed for day service and cleanliness of the facility during peak operating hours. Negotiate a contract with vendor who provides this service. Arrange pick up schedule for the shredding bins and also for special pick-ups as needed.
  • Maintenance of conference rooms: Ensure all conference rooms are equipped (markers), organized and cleaned.
  • Administration of internal mail: Provide staff and direction for mail delivery process and optimize as necessary to ensure smooth mail delivery process.
  • Ensure kitchen rooms and lunch rooms are clean, organized and stocked. Maintain the coffee equipment and manage vendor who supplies the products.
  • Manage the furniture setup, purchase and maintenance
  • Provide leadership and management oversight to the team. This includes people development and coaching; handling any project conflicts and provides resolution
  • Manage floor plans with the staff and support people move, works closely with architect about any new space design.
  • Continues to execute process improvement for the team (5%)


  • BS/BA Degree in Business Management or Operations support, or equivalent experience 10 to 15 years relevant experience
  • Facilities/Logistics/Operations experience and 3+ years supervisory experience required as this role will manage a small team of office support and shipping & receiving staff.
  • This role oversees a small team of Shipping & Receiving, Reception, and Business Operations support staff, 3rd party vendors providing goods or services related to this function, landlords and property-management companies
  • 2 to 3 years Advanced knowledge of business and compliance in the biotech/pharma industry strongly preferred
  • OSHA knowledge preferred
  • Demonstrated ability to establish and maintain effective relationships with management, customers, vendors and staff.
  • Proficiency in Microsoft software; including Outlook, Excel, PowerPoint and Word

Strong Project Management and process excellence skills

Equal Opportunity Employer Minorities/Women/Veterans/Disabled