Pharmacyclics, LLC

Manager, Compliance - PEER (Pharmacyclics Expert Engagement Resource)

Sunnyvale, CA, United States
Sep 13, 2018
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
Pharmacyclics is committed to the development and commercialization of novel therapies intended to improve the quality and duration of life and to resolve serious unmet medical needs for cancer patients. Pharmacyclics is a wholly-owned subsidiary of AbbVie (NYSE:ABBV), a global, research-based biopharmaceutical company. Oncology is a key therapeutic area for AbbVie, with a portfolio consisting of three marketed products and a pipeline containing multiple promising new molecules that are being studied in more than 200 clinical trials for over 20 different types of cancer.

More than 1,200 Pharmacyclics and AbbVie research scientists, clinicians, marketing, operations and corporate professionals work in the San Francisco Bay Area. They combine their expertise in immuno-oncology, stem cells, and cell-signaling with their knowledge of bispecific antibodies, antibody-drug conjugates (ADCs), and covalent-inhibitor technologies to discover and develop novel cancer treatments. Together, we are striving to outsmart cancer.

To learn more about us, please visit us at

Manager, Compliance - PEER (Pharmacyclics Expert Engagement Resource)

General Position Summary/Purpose:

The Manager, Compliance - PEER (Pharmacyclics Expert Engagement Resource) position is responsible for the overall management of the PEER team and function at PCYC. PEER is responsible for compliant execution of activities with United States and Puerto Rico Health Care Provider (HCP) Consultants. PEER team members work with the Business Units and other support functions including OEC, Legal and Regulatory Affairs to ensure that consulting activities occur consistent with company policies and procedures, including determining eligibility of HCPs to contract with the company to provide consulting services and the appropriate rate for the services.

Key Accountabilities/Core Job Responsibilities:

  • Manage effectiveness of operational procedures within PEER to ensure annual plans, needs assessments, fair market value assessments, and back-end reconciliation for HCP/Customer related engagements and programs meet compliance requirements with all government, corporate, and departmental guidelines.
  • Supervise employees within PEER responsible for activity/event management, contract submission, back-end reconciliation, and reimbursement requirements.
  • Oversee the review of documents and approvals for compliance with requirements and maintain proper documentation.
  • Oversee HCP qualification assessments and determinations of appropriate rates utilizing the Fair Market Value (FMV) tool.
  • Identify gaps, analyze trends, make recommendations and implement change management plans for process improvements to drive best practices for managing HCP/Customer related programs.
  • Provide guidance to internal teams as well as business partners on HCP consulting and compliance requirements; serve as the SME for HCP consulting process, understanding all aspects and nuances of the consulting process.
  • Lead and execute compliance initiatives including training and be the departmental lead and point of contact for all audits.
  • Establish and maintain a strong network within the department and external stakeholders.
  • Collect, track, and analyze project milestone metrics to create reports and develop dashboards to provide quality data and performance indicators.
  • Liaise with internal departments and business partners to support quarter-, and year end close outs to meet transparency reporting requirements.
  • Liaise when suitable with AbbVie equivalents to best ensure Pharmacyclics can benefit from any corporate processes and enhancements.


  • BA/BS required with focus in Science, Business or Project Management preferable
  • Minimum 4+ years relevant experience.
  • Pharma industry experience (compliance, consultancy process, HCP regulations, transparency, etc.).
  • Preferred knowledge of:
    • Contracting, compliance, business systems associated with the consulting process.
    • Project management and/or business excellence tools and techniques.
    • HCP relationships and consultancy process requirements.
    • Systems used in the consultancy / payment processes.
  • Must have clear leadership skills that minimally include:
    • strong written and effective interpersonal communication;
    • capability to clearly present, influence, and logically justify proposals;
    • sound judgement;
    • negotiation and conflict management;
    • effective communication across disciplines and cross-functional areas;
    • relationship building and fostering teamwork.
  • Ability to multi-task and manage multiple small to large projects in a cross-functional environment.
  • Proven track record of exceptionally strong customer service and the ability to develop strong cross-functional relationships.
  • Be self-directed and work well in a team / matrix environment.
  • Excellent communication (oral and written) and customer service skills.
  • Process oriented - ability to interpret high-level requirements and translate into efficient processes.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled