Health System Executive

Lake County, IL, US
Aug 08, 2018
Required Education
Bachelors Degree
Position Type
Full time
The Health Systems Executive serves as executive liaison between AbbVie and key IDN/ Health Systems while also leading alignment and best practices across multiple geographies (MO/KS) through account and sales strategies that may include but are not limited to the following:

Key Responsibilities include:
  • Perform all aspects of total account management, including developing and maintaining strategic business relationships with corporate/senior management staff and establishing multi-level relationships with targeted Health Systems as well as broader geographic stakeholders (area and country-wide) with the intent to improve patient population standards of care.
  • Create, implement and communicate strategic and tactical plans for targeted Health Systems /IDNs as well as develop pilot program opportunities around population health/ Standards of Care. Act as a sought after partner to Sales Leaders, Marketing Professionals, and Account Managers, drive account program execution and address regional issues across key CBSAs.
  • Educate and train other Account Managers on strategy and programs.
  • Monitor progress and provide routine communications to all stakeholders. Seeks out and shares knowledge and best practices beyond assigned accounts and geography, with Franchise partners, and with external stakeholders.
  • Developing strategic account plans with clear objectives across AbbVie.
  • Prepares, leads and conducts local account reviews with management teams and Franchise AE/sales team members.
  • Acts as a subject matter expert to all internal/external customers beyond the scope of assigned geography.
  • Demonstrates a complete understanding of client tools, products and disease state knowledge for impactful use with customers and acts as a leader, advisor/expert to field and Home Office team members.
  • Applies financial knowledge to be a resource and mentor in development of programs.
  • Partners across channels, franchises and/or with national level account managers to identify partnering and program opportunities; addresses gaps and/or problems through defined action plans that have regional and potentially national impact.
  • Draws on experience from other geographic areas and industries to create and manage CBSA opportunities through collaboration with other Franchise AEs. Creates CBSA plans and strategies around their targeted Health Systems.
  • Ensure all engagement activities within an account are coordinated and all team members are informed of goals and objectives.
  • Communicates higher level account needs and priorities to marketing and franchise teams for input into value propositions.
  • Acts as a consultant in emerging market channels and with new stakeholders. Rapidly evaluates new opportunities, identifies short and long-term implications and defines plans that achieve business goals.
  • Consistently and independently takes a leadership role/defines accountability for broader geographic success; align teams around common goals and sets plans to achieve objectives.
  • Leads identification and design/adaptation of initiatives through analysis of data (quantitative and qualitative); recommend solutions to benefit the broader organization.
  • Drives implementation and communication across Franchise account teams to align efforts and define innovative account management approaches.
  • Leads committees/task forces and represents AbbVie on local, regional and national levels. Acts as a consultant and mentor in conveying key learnings and opportunities.
  • Provides leadership and expertise to Field Sales (RMs/ DMs and Franchise AEs) and Marketing teams for CBSA plan execution around key Health Systems.
  • Develops pilot programs and shares results with counterparts; works as a consultant to replicate successful programs in other geographies.
  • Builds upon and maintains established customer relationships that are active partnerships; is consistently seen as a competitive advantage to the customer, key source of programs and solutions that drive the business for the customer.
  • Leverages existing customer relationships across a broad foundation of accounts and coalitions/stakeholder groups to benefit other cross-divisional franchise partners.
  • Defines gaps in resources and tools; create/influence the creation of needed resources to achieve objectives.
  • Ensure all activity is ethical and compliant.
  • On average, an HSE covers a geography that includes 5-8 targeted IDN/Health Systems/ACOs and is accountable for supporting colleagues across Managed Care and Franchise teams to define practices and programs that drive improved population health in areas of interest to AbbVie.
  • The HSE has a broad range of responsibilities including designing programs that align with Health System business needs/expectations, integration of Managed Care strategies to result in improved patient care in various diseases. HSEs will act as quarterback across AbbVie franchises for their target accounts at the headquarters level focusing on key Health Care Leaders. The HSEs are responsible for establishing key business relationships internally as well as being a representative of AbbVie externally, enhancing the image of AbbVie as a healthcare industry leader in bringing patient care solutions to entire populations.
  • Health Systems Executives report into a Regional Manager and have responsibility for effectively managing program and project budgets.

  • Bachelor's Degree required driving business strategies and plans within assigned accounts.
  • Proven track record of managing multiple stakeholders within a geography/territory.
  • Strong business acumen; analytical ability to analyze diverse sets of data using multiple tools and define account/program strategies that drive business objectives.
  • Must demonstrate an understanding of how to maintain/increase market growth, forward-thinking, innovative strategies that align with AbbVie and customer objectives.
  • Effectively demonstrate leadership skills; ability to lead without direct authority. Has experience with successfully leading diverse teams on complex projects or challenges to achieve results.
  • Excellent communication and presentation skills.

  • MBA preferred.
  • 3+ years sales management (District Manager) strongly preferred.
    Account management or marketing experience in a healthcare or related business; managed care, government channel experience is preferred.
  • Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance.

Key Leadership Competencies:
  • Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance.
  • Learns, fast, grasps the "essence" and can change the course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo.
  • Creates a learning environment, open to suggestions and experimentation for improvement.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled