Sr Manager, Global Learning, Brand Excellence

Lake County, IL, US
Jul 27, 2018
Required Education
Masters Degree/MBA
Position Type
Full time
Key responsibilities Include: Act as a Strategic Learning Partner with the Global Brand Excellence Team to:
  • Co-create, roll-out and drive the Integrated Brand Management approach involving Global, Areas and LBUs.
  • Ensure Global Marketing Teams have the right competencies needed to perform and exceed in their roles.
  • Support Marketing and Global Brand Team members to effectively create and execute high quality brand plans with a clear thought process.
  • Support the onboarding and performance of the Global Brand Team members to create and sustain highly effective teams.
  • Support the Global Learning and Global Customer Excellence vision with various initiatives and activities.
  • Primarily working with but not limited to the following internal stakeholders:
  • Global Brand Excellence Team (Head of Brand and IFT Excellence, Director Brand Excellence, US Marketing Teams)
  • Area and Top 12 Marketing and Brand Excellence Teams (Area/Affiliate CEx Directors, Area/Affiliate Learning Leads, Area/Affiliate Brand Excellence colleagues)
  • Global Brand Team Leaders (GMs TAs, GBTLs)
  • Global Customer Excellence (VP Global CEx, Head of Global Learning, Learning Director WE&C, International Learning Director)

Main accountabilites as Learning Partner

  • To have a strategic oversight for all learning: to lead on the design and delivery of innovative learning solutions across the entire organization, in a specified therapeutic area, brand teams, in-field teams and other key functions, always ensuring excellence in execution and that organizational and global learning goals are supported
  • To maintain a high level of Continuing Professional Development in Learning & Development, keeping up to date

Competencies as Learning Partner

Purpose Statement: A strategic and value-adding partner to the Global Marketing and Brand Excellence Team, Global Brand Teams, Area and Top 12 Learning Leads and other key functions, expert in performance optimization, capability building and change management, providing high impact, best practice, integrated learning interventions which enable AbbVie to be always ahead of the curve.

Biopharma/AbbVie knowledge
  • Possess business knowledge of the bio-pharma sector including knowledge of the external environment, relevant stakeholders and our customers
  • Possess knowledge of the AbbVie business, our organization, our brands, our therapeutic areas, products, pipeline and competition

Interpersonal Skills
  • Manage stakeholders effectively, both internally and externally, using advanced communication, influence and marketing skills, being sensitive to people's needs and being able to deal with people at different levels. Internal stakeholders include, but are not limited to, Marketing, Medical Affairs, Business HR, and Talent and Development functions
  • With strong emotional intelligence, build relationships founded on trust
  • Be engaging and fun to work with, stimulate others with enthusiasm, energy and a can-do attitude
  • Leverage an internal and external learning network; be a valued and reliable partner

Business Skills
  • Consistently demonstrate the AbbVie Ways we Work
  • Be open-minded and curious, combined with a highly innovative and creative approach, always and looking for opportunities to improve, and embed this behavior in the organization
  • Expertise in strategic thinking and planning, always aligning learning strategies and priorities based on critical business needs and strategies to add the most value

Learning Skills
  • Possess knowledge of leading-edge learning theories, practices, benchmarks, systems, technologies and digital learning
  • Demonstrate advanced communication skills (verbal and written), active listening, effective presentation and facilitation skills
  • Simplify, clarify and focus, bringing in best practice in learning, acting with agility and being open to adjust and adapt; building a sustainable learning culture with learning agility
  • Be a change agent who empowers others through advice and expertise in learning and behavioral change, including instructional design
  • Manage learning programs and interventions from vision and strategy to implementation, delivery and facilitation; leveraging staff where required, and employing creative approaches
  • Be confident in coaching and comfortable giving and receiving feedback
  • Apply a performance consulting approach through the effective application of the six elements of Performance Essentials
  • Ensure resources are used optimally; measuring outcomes and analyzing available data sources

Required Education

  • MBA or related advanced degree is preferred.
  • University degree is a must, preferably in science or business.Business acumen in Sales, Marketing and Brand Excellence.
  • Excellent analytical, planning and managing projects, strategic mind-set capabilities - ability to manage a high workload, manage travel requirements and prioritize work to ensure success against key deliverables.
  • Ability to interact and work with different cultures to achieve a common goal.
  • Being a strong learning professional with diverse records of certifications from reputable learning organizations and having responsibilities including needs analysis, creation, design and facilitation of learning solutions adapting the new technologies and trends.

  • Managing Marketing and Brand Excellence roles.
  • Solid track record in affiliate and area roles.
  • Developing Learning solutions impacting performance.
  • Working with external and internal partners related to MEx and BEx strategies.
  • Participates in commercial activities to create and execute the Brand Plans involving interactions with different Brand Team members.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled