Bristol-Myers Squibb Company

Senior Operations/Technical Manager II

Redwood City, CA, US
Jul 24, 2018
Required Education
Bachelors Degree
Position Type
Full time
The Veterinary Sciences organization is currently seeking a strategic, process motivated, metric driven and people orientated individual to serve as the Global Lead for Discovery Operations with oversight for the animal husbandry program in our North America animal facilities that support the Discovery Therapeutic Areas and scientific teams. This position will report directly to the Director of Redwood City Veterinary Sciences with a dotted line reporting relationship to the Executive Director, Veterinary Sciences and Institutional Official. The successful candidate will be primarily responsible for the oversight and governance of an aligned and strategic animal husbandry program in our Discovery North American AAALAC accredited animal facilities.

Bristol-Myers Squibb is the industry leader in immuno-oncology with life-saving medicines and a rich clinical portfolio of diverse modalities including monoclonal antibody, antibody drug conjugate, fusion protein, and combination regimes. The candidate will have the opportunity to actively develop and implement a globally proficient and efficient animal husbandry organization at our North American research animal facilities that support Discovery.

Position Responsibilities:

• Responsibilities include mentoring and managing facility managers, supervisors and operations technical staff with the goal of insuring that they are technically competent and effective problem solvers.

• Conduct performance management and career development for direct reports.

• Provide strategic oversight of the facility operations including personnel, equipment and space resource allocation locally and globally in animal husbandry operations.

• Responsible for the development and implementation of policies and procedures on animal care, applying welfare regulations to assure compliance with institutional policies and federal mandates, overseeing strict adherence to all safety and environmental standards and coordinating departmental renovation and facility maintenance activities.

• Oversees the coordination and completion of reports such as USDA Annual Reports, AAALAC Program Descriptions, census summaries and metric analyses

• Leads cross-site functional team to collaborate and communicate on resource allocation and utilization for Discovery Therapeutic Areas and scientific groups.

• Additional responsibilities include oversight of the internal quality assurance programs for maintaining sanitation and biosecurity standards for animal husbandry.

• Lead Management Leadership Team (MLT) in developing, analyzing and maintaining operational metrics to improve efficiency and effectiveness of the animal husbandry program.

• Participate in the development of training programs for laboratory technicians in animal husbandry

• Align global animal husbandry programs to be an industry leader in laboratory animal sciences

• Responsible for the development and implementation of new operating model for union and non-union animal husbandry staff

• Cognizant of the physical, chemical and biological health hazards present within the animal facility and relate such findings to EHSS

• Directs Business Continuity Plans for global animal husbandry organization and implements table top exercises

Competencies - Knowledge, Skills, Abilities:

• Understanding of regulatory compliance (ie, USDA regulations and Animal Welfare Act) and accrediting guidelines (AAALAC and The Guide for the Care and Use of Laboratory Animals) for facility operations

• Strong problem-solving skills

• Core understanding of operational efficiency

• Knowledge of Discovery R&D business

• Experience in project management

• Outstanding written and verbal communication skills

• Excellent interpersonal skills

• Experience leading cross-functional teams

• Ability to influence others and work in a matrix environment

• Proven track record demonstrating leadership skills, critical thinking, proactive operational excellence, strategic planning

• Superior communication and influencing skills

Experience - Responsibility and minimum number of years:

• Must have experience with animal husbandry operations based metric tools and benchmarking

• Must have experience with union and non-union labor relations and contract negotiations

• Must have a mastery of facility operations and mastery of the regulations and guidelines that govern animal facility operations normally attained with a minimum of 20 years relevant experience.

• Must have twenty-five years of experience in the biopharmaceutical industry


• Bachelor of Science (BS) in Animal Husbandry is required

• Master of Laboratory Animal Science (MLAS) is required

• AALAS certification as a Laboratory Animal Technologist (LATG) is required

• Institute of Laboratory Animal Management (ILAM) certificate/graduate is required

• Twenty-five years of biopharmaceutical industry experience in leading animal husbandry operations is required

• AALAS certification as Certified Manager of Animal Resources (CMAR) certification is preferred