Director, Case Management

London, London, United Kingdom
Jul 14, 2018
Required Education
Position Type
Full time

Position Summary

Known for its scientific and operational excellence, Regeneron is a leading science-based biopharmaceutical company that discovers, invents, develops, manufactures, and commercializes medicines for the treatment of serious medical conditions. Regeneron commercializes medicines for eye diseases, high LDL-cholesterol, atopic dermatitis and a rare inflammatory condition and has product candidates in development in other areas of high unmet medical need, including rheumatoid arthritis, asthma, pain, cancer and infectious diseases.

The Director, Case Management, PV will be responsible for leading and managing the PV Case Management team and its deliverables, including staff management and escalation to the Head of PV. Will collaborate with other PV functions to ensure high quality and timely deliverables to support cross-functional goals for both development and commercial products. Demonstrates in-depth understanding of applicable regulations and ability to execute effectively across functions and organizations.


• Provides direction and guidance to the PV Case Management function to ensure streamlined and efficient process, and fulfillment of support needed from other PV functions as well as other Regeneron functions.

• Maintains oversight of PV Case Management's deliverables, including but not limited to compliance and quality standards.

• Manages staffing and workload to ensure on-time completion of deliverables.

• Exercises judgment to ensure timely escalation and resolution of issues with Case Management vendors and study CROs to Regeneron management

• Maintains oversight of PV Case Management's collaboration with other PV functions within and outside of PV to ensure provision of timely and high-quality PV data.

• Maintains oversight of collaboration with License Partners on relevant PV deliverables to ensure compliance with Safety Data Exchange Agreements.

• Exercises independent judgment in managing deliverables and maintaining compliance with SOPs, LP agreement and applicable worldwide regulations to ensure timely and consistent deliverables.

• Effectively manages workload to ensure overall compliance with PV standards

• Takes initiative in the ongoing process improvement for quality and compliance

• Identifies and leads process improvement activities whether internal or external to PV or Regeneron, including vendors or License Partners.

• Authors new and updates to SOPs and Working Instructions, and conduct related training.

• Acts as PV SME for both internal and external projects to support both development and commercial projects

• Leads continuous improvement/quality system initiatives through evaluation, development and roll out of process efficiencies applicable to all PV Case Processing deliverables, whether internal or external to the department.

• Manages personnel, which includes but is not limited to management of job performance, career development and training.


• Pharmacy, nursing or degree in healthcare and/or life sciences required, advanced degree preferred.

• Previous Pharmacovigilance/Drug Safety experience in pharmaceutical / biotech industry required; typically with 12 + years of Pharmacovigilance/Drug Safety experience.

• Well informed on relevant FDA, EU and ICH guidelines, initiatives and regulations governing pharmacovigilance activities for both clinical trial and post-marketing environments required.

• Excellent communication skills, both written and verbal

• Excellent time management and priority setting to ensure on-time and high quality deliverables

• Exemplary standards on integrity, accountability, and overall work ethics.

• Extensive experience with managing direct reports on complex projects.

• Demonstrated success in working on cross-functional teams in a leadership role.

This is an opportunity to join our select team that is already leading the way in the Pharmaceutical/Biotech industry. Apply today and learn more about Regeneron's unwavering commitment to combining good science & good business.

To all agencies: Please, no phone calls or emails to any employee of Regeneron about this opening. All resumes submitted by search firms/employment agencies to any employee at Regeneron via-email, the internet or in any form and/or method will be deemed the sole property of Regeneron, unless such search firms/employment agencies were engaged by Regeneron for this position and a valid agreement with Regeneron is in place. In the event a candidate who was submitted outside of the Regeneron agency engagement process is hired, no fee or payment of any kind will be paid.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

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