Senior Manager, Commercial Training

Sleepy Hollow, New York, US
Jul 13, 2018
Administration, Training
Required Education
Bachelors Degree
Position Type
Full time
Position Summary

Known for its scientific and operational excellence, Regeneron is a leading science-based biopharmaceutical company that discovers, invents, develops, manufactures, and commercializes medicines for the treatment of serious medical conditions. Regeneron commercializes medicines for eye diseases, high LDL-cholesterol, atopic dermatitis and a rare inflammatory condition and has product candidates in development in other areas of high unmet medical need, including rheumatoid arthritis, asthma, pain, cancer and infectious diseases.

The Senior Manager, Commercial Training (Immunology) will report to the Director, Commercial Training and Development, Immunology and is responsible for development, delivery and coordination of Immunology (DUPIXENT) specific training materials. Areas of focus include the delivery of product and competitive knowledge, market access and customer interaction skills. Training support includes all areas of commercial including sales, marketing and reimbursement.

The Sr. Manager, Commercial Training (Immunology) leads in the development and execution of disease state, brand & therapeutic area specific training programs and meetings, and drives other relevant training initiatives.

Essential duties and responsibilities include:

• Creates and facilitates workshops for POA, Product Launches and other training meetings.

• Uses best in class means of training delivery including eLearning, self-study, computer-based training, audio/video, classroom and experiential learning to ensure the relevant team is trained and to deliver via a clinical selling model the attributes of our products and services.

• Develops content for and facilitates both new hire and advanced training.

• Leads in the development of Regeneron Field trainers and in the implementation of FST lead programs while coaching and developing individual skills and behaviors.

• Responsible for developing training activities, including backgrounders and FAQ's on competitive products and updates associated with promoting and maintaining brand strategies and tactics.

• Provides insights and recommendations to other key Immunology teams; medical, commercial operations, market access, and brand marketing for new hires and existing field employees.

• Provides courses in such a way to stimulate and motivate attendees utilizing a variety of media.

• Develops a means of measuring the effectiveness of training programs through testing, etc. and build post meeting surveys.

• Meets regular with Senior leaders of Sales, Marketing and Operations to brief them on feedback and makes recommendations on further training needs.

• Develops timelines and brief other key stake holders on the implementation of training for POAs, new indications & expansion field teams.

• Works effectively as a team member.

• Ensure all training is provided in accordance with company policies and procedures and are conducted in strict compliance with all applicable laws and regulations.

• Ensures all developed materials are appropriately approved through the Medical/Legal/Regulatory (JRC) process.

• Conducts field visits with medical specialists and reimbursement managers to keep abreast of current trends, to identify training opportunities.

• Perform other related duties as directed by both the Director of Training and Development.

• Bachelor's degree required.

• Strong interpersonal communication skills, ability to work across multiple departments and create effective teams.

• Demonstrated mastery in presentation, facilitation, and influencing skills are required.

• Ability to manage multiple priorities, strong organizational, planning, and project management skills are necessary, with a high results orientation required.

• Demonstrated mastery in oral and written technical communication as well as background with instructional design.

• Work in a high paced, timeline driven atmosphere.

• Demonstrate flexibility, leadership, Influence, Emotional Intelligence in working with many stake holders.

• Computer skills:
o Must be proficient in Microsoft PowerPoint, Excel.
o Training software such as Adobe connect, ReadyTalk etc. helpful

• Demonstrates Regeneron's Core Success Factors including but not limited to passion for the work, behaving ethically and professionally, professional excellence and teamwork.

• 8-10 years related experience in specialty pharmaceutical/biotech sales/leadership experience required

• 2-3 years training or regional training experience required

This is an opportunity to join our select team that is already leading the way in the Pharmaceutical/Biotech industry. Apply today and learn more about Regeneron's unwavering commitment to combining good science & good business.

To all agencies: Please, no phone calls or emails to any employee of Regeneron about this opening. All resumes submitted by search firms/employment agencies to any employee at Regeneron via-email, the internet or in any form and/or method will be deemed the sole property of Regeneron, unless such search firms/employment agencies were engaged by Regeneron for this position and a valid agreement with Regeneron is in place. In the event a candidate who was submitted outside of the Regeneron agency engagement process is hired, no fee or payment of any kind will be paid.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.