Director, Applications

San Francisco, CA, United States
Jul 12, 2018
Biotech Bay
Required Education
Bachelors Degree
Position Type
Full time
Position Summary:

This is a key position in the Nektar IT organization responsible for leading the team charged with the evaluation, selection, implementation and support of those systems that enable the Nektar Research, Drug Development and PDM organizations to discover, develop, and deliver our therapies to our patients in need. In addition to leading this team, this individual will also be responsible for the IT compliance organization. This position will be hands-on, assisting with the work load, and passionate about system implementation, maintenance, and compliance.


The essential duties and responsibilities of this position are as follows:

• Collaborate with the designated business leaders in the Research, Drug Development and PDM organizations and your staff to identify, evaluate, select, implement and maintain those systems identified by the business groups as critical to their success.
• Lead the compliance staf to esure all of Nektar's IT operations are in compliance with all application regulations such as SOX, GxP, 21 CFR Part 11, EMEA Annex 11, etc.
• Understand and develop a three year roadmap of existing systems and well as those will be required in the future and prioritize this list based on the business events that will trigger the need to implement these systems.
• Leverage existing resources to help automate manual processes especially in the area of data movement and between systems.
• Develop a fundamental understanding of what data is needed by each group and ensure feedback mechansims are in place to provide timely and appropriate distribution of this information to the appropriate parties.
• Provide leadership and development to existing staff, as well and workload planning to identify future staff resource needs to meet the business system implementation requirements.
• Performs problem analysis to resolve system or application issues. Performs complex diagnosis of problems, providing solutions within area of responsibility, and/or through partnering with others in the Nektar IT department and/or vendor provided support. Coordinates implementation of fixes and enhancements. Provides backup for other analysts as required. Responds to critical issues during off hours when necessary.
• Responsible for planning and executing application support work and or changes in response to planned changes in infrastructure and vendor application support. Reconciles vendor driven enhancements with user requested improvements to determine appropriate level of vendor vs. in-house work necessary to meet user needs. Manages application life cycles by using key needs and upgrade timelines to recommend and schedule projects.
• Develops and manages internal procedures, tools, and documents to provide a high level of application integrity and availability and to ensure timely, effective support. This includes writing scope documents, managing source code, and developing technical support standards and procedures.
• Designs, writes, and maintains extensive system documentation, including but not limited to: requirements and designed specifications, tests plans and test scripts, requirement traceability matrixes, etc.
• May develop project plans, organizes and leads project teams, monitors progress, and evaluates effectiveness on smaller projects.
• Maintains on-going relationships with vendors. Conducts product evaluations, participates in vendor selection, negotiates price and support options, and fosters vendor partnerships.
• Stays current with technological developments in software development, systems and application support, as well as management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops.


• A minimum of a bachelor's degree in a Computer Science, Information Systems or related discipline is required. An MBA or Master's degree in Computer Science or other business related discipline is preferred. Equivalent experience may be accepted.
• A minimum of 13 years of experience in a multidiscipline environment is required. A minimum of 10 years application management experience is required.
• A minumum of 8 years experience implementing and supporting regulated systems is required.
• Demonstrated experience assessing end-user issues and requirements demonstrating the ability to resolve and integrate solutions quickly and efficiently is required.
• Demonstrated experience creating and maintaining detailed system documentation and test scripts.
• Excellent communication skills with the ability to present ideas in a clear succinct manner, both verbally and in writing are required.
• Must be able to adhere to the Company's naming, analysis, design, and implementation policies and procedures.
• Demonstrated knowledge of systems analysis and have the ability to understand and evaluate organization wide impacts of application changes is required.
• Knowledge and experience with systems development lifecycle and data modeling is required.
• Must be able to demonstrate an ability to work independently and efficiently on several tasks at once.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class. Nektar Therapeutics will consider for employment qualified applicants with criminal histories in the manner proscribed by the San Francisco Fair Chance Ordinance.